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Microsoft takes on scummy tech-support companies

In late December 2014, Microsoft filed a lawsuit against a U.S.-based company that’s been accused of massive tech-support fraud. If you’ve been the victim of a phony “tech support” call — or you know someone who has — it might be payback time.

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Mastering Windows 8’s backup/restore system

Windows 8 has easily the most comprehensive backup-and-recovery system ever seen on a personal computer. With little user effort, and when applied correctly, Win8’s built-in backup tools provide automatic, frequent, triple-data redundancy.

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Win7 reaches milestone; prepare for its demise

It might be difficult to believe, but on Jan. 13 we begin the final countdown for Windows 7. On that date, one of Microsoft’s best and most successful versions of Windows hits its official “end of mainstream support.” Here’s what that means for all Win7 users.

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Start the new year with a clean Windows PC

A little time spent now on preventive maintenance can save hours of PC troubleshooting later — and provide better computing all year long. Use the following steps to give your PC an annual checkup — and ensure it starts 2015 as healthy as possible.

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Defying Feds, MS tries to keep user data private

Microsoft is currently fighting a federal search warrant demanding that the company release emails stored in Ireland. Here’s why you should be extremely concerned by a U.S. court’s actions — and what you can do about it.

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How to solve UEFI boot and startup problems

Successor to the antiquated BIOS, the Unified Extensible Firmware Interface (UEFI) adds powerful security tools to post-XP systems. Ironically, UEFI can also block important repair, recovery, and backup tools that boot from DVDs, CDs, or USB drives.

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Chromebooks take on cheap Windows laptops

With the tide of yule rapidly approaching, I’ve been repeatedly asked about the relative merits of cheap Windows laptops, tablets — and Chromebooks. Choosing among the three platforms isn’t easy; depending on your needs, any one of them might be right.

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