Author Archives: Kathleen Atkins

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.

So, where are all those files? Good question.

When you really need an undelete program, it’s usually dire straits. Use your computer as little as possible until you’ve loaded an undelete utility.

Happily, this week gave a number of forum members eureka moments as they solved their computing puzzlers with a little help from their forum friends.

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Didn’t work, but it sure should have

Some days (upon days), we spend more time working on our tools than on our work.

This past week in the Lounge, we see a heightened level of frustration. Post after post describes problems that arise after a software upgrade or hardware repair. Many of these queries are cleared up by helpful solutions, and the forum member happily gets back to work.

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Where workers work: data access at home (or not)

Lately, Lounge members have been pondering data security: can (or should) one accord greater or lesser degrees of trust to workers, depending on where they’re doing their jobs any given day.

Lounge member Neil asks whether it’s possible to configure
Terminal Services in Small Business Server 2008 to differentiate network services, giving users broader access to data at the office than at home.

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Old tricks, new tools: more than you know

Most people establish handy ways to use their software, so when they move to new versions, they regret some of the changes.

Lounge member mikemullett misses an easy feature of older Word and wants to find it in his newer Word.

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A hard case: Vista Black Screen of Death

How to begin repairing a Vista Home Premium laptop that shows a black screen and a mouse pointer, period?

Lounge member DwayneR describes the problem and soon discovers he’s not alone — many other Vista users report suffering from the same difficulty.

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