Author Archives: Kathleen Atkins

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.

A hard case: Vista Black Screen of Death

How to begin repairing a Vista Home Premium laptop that shows a black screen and a mouse pointer, period?

Lounge member DwayneR describes the problem and soon discovers he’s not alone — many other Vista users report suffering from the same difficulty.

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