Author Archives: Tracey Capen

Tracey Capen

About Tracey Capen

Editor in chief Tracey Capen was the executive editor of reviews at PC World magazine for 10 years, from 1995 to 2005. He was InfoWorld's managing editor of reviews from 1993 to 1995 and worked in the magazine's test center and as networking editor from 1989 to 1992. Between his stints at InfoWorld, he was senior labs editor at Corporate Computing magazine.

How much memory does your system support?

Increasing system RAM is one of the most cost-effective ways to boost system performance (right after upgrading the main drive from HHD to SSD). But the maximum memory capacity of Windows systems is puzzling for many PC users.

Read More »

Two computing problems seemingly never go away

For many Word users, creating and running a mail-merge session must be one of the most baffling tasks, as evidenced by the recent posts in the Word Processing forum. Equally puzzling for many Win7 users is the ongoing issue with Windows Update — or, more precisely, lack of updates.

Read More »

Changing the updating rules for Windows 7

Microsoft’s move to roll-up updates for Win7 has generated much confusion and angst.

Read More »