Author Archives: Tracey Capen

Tracey Capen

About Tracey Capen

Editor in chief Tracey Capen was the executive editor of reviews at PC World magazine for 10 years, from 1995 to 2005. He was InfoWorld's managing editor of reviews from 1993 to 1995 and worked in the magazine's test center and as networking editor from 1989 to 1992. Between his stints at InfoWorld, he was senior labs editor at Corporate Computing magazine.

Windows 10: Still getting to know you

Many Windows fence sitters must have finally made the jump to Windows 10 — just before the end of the free upgrade offer. But a review of new posts about Win10 issues suggests many users are still coming to terms with the new OS.

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Coping with Windows 7 and Windows 10 issues

With the deadline for the free Windows 10 upgrade rapidly approaching (July 29), there are numerous new posts about upgrade failures — and driver problems with Win10 after a “successful” upgrade.

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The ongoing problem with Win7 updating

A problem bedeviling some Windows 7 users is Windows Update’s refusal to scan for new patches. In a continuing discussion, forum members offer a bunch of tips for this annoying issue, including third-party update helpers and resetting the Windows Update service.

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