Lounge Life

An imperfectly good result: printer prints

Lounge member Pheasant bought a new Brother printer to replace an old one that had worked on his Win7 system. Despite much effort and two hours on the phone with Brother support, Pheasant’s Win7 Dell computer continued not seeing the new printer, although another computer did.

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Process-of-elimination troubleshooting at work

Lounge member RPinNC couldn’t get an Internet connection on one of his PCs, despite a painstaking examination and testing routine. So he described his problem, setup, and procedure to the Networking forum.

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Good advice: Test your backup system

Lounge members in more than one forum have computer-system backups on their minds this week. Maybe the passing of one year into a new one naturally makes people anxious about data loss.

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Scammers exploit tech news to fool you

Online thieves don’t just pretend to be your bank confirming your credentials or your best friend touting a diet plan. They often pretend to be Microsoft. But in a timely wrinkle this week, a scammer pretended to be part of a Microsoft team blocking a user’s Outlook.com account.

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Which email app presently confuses you?

You’ll see some worry and exasperation in the Non-Outlook E-mail forum this week, regarding a Microsoft announcement of a new and required update for Live Mail. The patch, “Update for Windows Live Essentials Mail 2012” (KB 3093594), is supposed to prolong the life of this mail app for its many users.

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The virtues of other people’s experience

When Lounger member wavy decided to mend his “fast and easy” photo-management style, he began searching for a good duplicate photo finder. Before long, he was requesting recommendations in the Graphics/Multimedia forum.

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Hardware components and how they’re set

Lounge member StevenXXXX’s new system has a number of USB ports on the front and back. But the PC’s sole front-USB 3.0 port failed to recognize two 2TB external hard drives — but the back-of-the-tower USB 3.0 ports did.

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Problem watching sports on a computer

If you have ever tried — and failed — to watch a basketball game (or football or curling or you name it) on your computer, you might have been frustrated by Error 2032.

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How best to recover data when you lose it?

Recently, Lounge member Roland JS proposed a series of tests and information exchanges in the Maintenance forum. In the ordinary course of your daily work, he observed, data recovery is not top of mind.

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