Top Story

Don’t get burned by driver-update scams

Although you can find free tools to help keep Windows and your other software up-to-date, you’ll have to pay to get the best tool for scanning your system’s drivers and downloading the updates you need.

I found some good driver updaters but also one full-on scam — Prosoft3D’s Driver Update 5 — that simply points you to Windows’ Device Manager and tells you to do the job yourself.

Read More »

Yahoo Mail’s makeover gives it the webmail edge

As free Web-based e-mail services get better and better, you may soon be able to leave your desktop e-mail apps behind.

But which of the Big Three webmail services — Gmail, Hotmail, or Yahoo Mail — has the features that meet your needs?

Read More »

Protect yourself from software-vendor ‘snarketing’

These days, even the software we like often comes with hidden annoyances designed to help the vendor at the expense of us poor customers.

Here are five examples of sneaky marketing — snarketing, as I call it — and what you can do to mitigate the practice’s ill effects.

Read More »

TechSpot battles Google for best PC support info

When your computer is behaving strangely, you want answers and you want them in a hurry.

My hands-on tests evaluated a dozen searchable sites to find the ones that get you the answers you need.

Read More »

The DIY guide to PC troubleshooting and repair

The next time your computer acts up, drop the mouse, put down the phone, and use this troubleshooting checklist to find and fix the problem.

Whether it’s a slowdown, some strange behavior, or a total crash, a few basic troubleshooting tricks and tools may be all you need to get your PC back to peak performance.

Read More »

Save time by creating folders in bunches

Simplify file management by generating new folders from your right-click menu that automatically have the current date in the folder name.

Run a four-line batch file from your context menu that creates whole hierarchies of folders that you name from the Command Prompt.

Read More »

Dig deeper to reveal the secrets of Firefox 3

The latest version of the leading IE alternative is fresh off the assembly line, with revved-up performance and handy new features.

Firefox 3′s about:config settings let you fine-tune the browser to the perfect mix of speed and security.

Read More »

Free add-ons teach Windows Explorer new tricks

You can choose from dozens of file managers to replace Windows Explorer — some of them are even free — but only the original is so closely integrated into the OS.

Before you give Explorer the boot, check out some first-rate add-ons that turn Windows’ tired file browser into the information manager of the future.

Read More »

Outlook Web Access corrupts HTML attachments

The “Safe HTML” filter in Microsoft’s Outlook Web Access for Exchange Server deletes code from HTML attachments without warning.

Microsoft claims the filtering protects users by removing malicious elements, but the deletions can ruin a collaborative project and the “feature” isn’t present in any other Microsoft mail products.

Read More »

XP SP3 triggers false positives in security apps

Installing Windows XP Service Pack 3 can cause your anti-malware programs to report the presence of Trojans and keyloggers that aren’t there.

The false positives have blocked important system files in some cases, and in others they have misled users into reinstalling XP.

Read More »