Windows 10

How to Secure Your PC’s Disk Drives with BitLocker

You can bring encryption to your hard drive and USB flash drives using the Windows BitLocker tool. Concerned about someone accessing your PC’s hard drive or flash drives and reading the information on them? You can add an extra layer of protection to all your drives with the Windows BitLocker feature. Designed to work on both internal and external drives, BitLocker encrypts your drives to prevent unauthorized access. As such, BitLocker is especially useful on a laptop or on flash drives that may get lost or stolen and fall into the wrong hands. BitLocker is not a substitute for your regular Windows password or other means of authentication. Rather BitLocker detects if someone tries to use your hard drive or flash drives on another PC or tries to boot up your PC using a DVD or flash drive. In that event, BitLocker prevents access to your encrypted drive. So, you should still have a Windows login password or other security method to safeguard your operating system. BitLocker has been around since Windows Vista days and continues to be an option with Windows 10. BitLocker is automatically built into Windows as part of the operating system, though it’s turned off by … Read More »

What to Do When You Can’t Upgrade to Windows 10

Back in July 2015, the Windows 10 upgrade became available to the general public, and I was excited about the possibilities for a new user experience.  I looked forward to being able to upgrade my laptop, a Lenovo Thinkpad Edge. Before running the installation, I made use of the compatibility checker, which gave my computer a clean bill of health. Unfortunately, when the time came, the Windows 10 installation failed and rolled back to Windows 7. Each time that happened I received a message which read something like “hardware error CO 13.” Googling told me nothing useful. Even calls to Microsoft didn’t help. I was on the phone for four hours and in the end, they told me I was dealing with a hardware error, but they couldn’t tell me what it was. Fast forward two years, when I was able to get in touch with Microsoft MVP Richard Hay, who spends a lot of time troubleshooting and exploring Windows 10 for SuperSite: Windows. He was going to troubleshoot the installation process to see what was going on. What follows are the steps we took to try and troubleshoot why my Lenovo Thinkpad Edge would not upgrade to Windows 10. For … Read More »