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Windows Secrets Newsletter • Issue 113 • 2007-06-28 • Circulation: over 270,000
   
     
Contents
TOP STORY: Microsoft evades promise of Vista Ultimate Extras
KNOWN ISSUES: Questions linger on the Svchost.exe bug
WACKY WEB WEEK: Gamer takes a different look at MS Surface
PC TUNE-UP: How to supercharge your wireless router
OVER THE HORIZON: Firefox needs NoScript to close vulnerability
PATCH WATCH: WGA's tricky install is no advantage
YOUR SUBSCRIPTION: How to change your address or unsubscribe

   
   

For links to every topic in this issue, scroll down to the Index

   
   
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TOP STORY

Microsoft evades promise of Vista Ultimate Extras

Scott Dunn By Scott Dunn

The Microsoft Corp. in January released Vista Ultimate, the priciest version of the company's new operating system, with the promise of additional downloadable "Extras," available only for the top-of-the-line product.

Months later, buyers of Vista Ultimate have seen no new Extras since the mere handful that were offered around the initial Vista rollout.

Extras were to enhance expensive Vista edition

When Windows Vista was released to consumers on Jan. 30, the operating system debuted in a number of different "editions" — versions with different features and price ranges for different customers.

The so-called Ultimate edition combines the features of Vista Home Premium and Vista Enterprise. Vista Ultimate includes Media Center, DVD Maker, and Movie Maker — multimedia features of Home Premium that aren't in Vista Enterprise. Also, Ultimate offers BitLocker drive encryption, support for Unix-based apps, and Virtual PC Express, which Home Premium does not.

But third-party multimedia and encryption features can easily be added to Vista Home Premium and Vista Enterprise via downloads. The real allure of Vista Ultimate was something that none of the other editions would ever have: Ultimate Extras. Some of Microsoft's promises for these Extras are shown in a Help screen in Vista's Windows Update control panel (see Figure 1).

Windows Vista Ultimate Extras
Figure 1: In the task pane of Vista's Windows Update control panel, you can click Learn about Windows Ultimate Extras to display the things Microsoft promised.

Summarizing this feature, the marketing site for Windows Vista Ultimate states, "These cutting-edge programs, innovative services, and unique publications provide a richer computing experience for Windows Vista Ultimate users."

As indicated on the Vista Ultimate site, three Extras were released in connection with the launch of the product itself in January of this year. These were:

• Language packs for the Multilingual User Interface (MUI).

• Enhancements for Vista Enterprise's BitLocker and its Encrypting File System (EFS). Some sources, including the Microsoft marketing site for Ultimate, count these as two separate Extras.

• A poker game in which you play "Hold 'Em" against the computer.

Since January, no completed Extras have been released. A pre-release version of Windows DreamScene — which lets you display videos as screen savers on your desktop, something that was possible with previous Windows versions using HTML — has been available for download since March, but no finished version has yet been offered.

Ultimate users start to notice — and complain

The absence of new Extras has not been lost on the online community, some of whom are beginning to complain vociferously in their blogs. For example, a commenter named Larry on Josh's Windows Connected blog opines, "It's high time someone brought this scam to light. $400 for Vista Ultimate, and nothing about it has been ultimate so far."

Keith Carey, another poster on the same site, echoes the sentiments of many that even the few existing Extras are nothing special. "Ultimate has been a three trick pony with 1 trick few use (BitLocker), one that is so-so (Texas Hold'em) , and the other more of a preview (DreamScene)," he writes. "If this was a standalone product and not a version [of an operating system], we would be calling it vaporware."

Windows Secrets contributing editor Woody Leonhard goes further, saying, "The BitLocker Drive Preparation Tool really is a prerequisite for using BitLocker, unless you perform a clean install." Even then, he points out, "You have to go through some extraordinary machinations, from the command prompt, prior to installation." (The steps are explained in a forum posting by developer Mark Minasi.) Leonhard concludes that the Drive Preparation Tool should have been part of Vista Enterprise in the first place and is hardly an Extra.

In addition, the MUI language packs are not unique to the Ultimate Extra program. They're available to all Vista Enterprise purchasers who used Microsoft's Volume Licensing Program (as large enterprises typically would), according to infrastructure design consultant Raymond Comvalius.

Adding mystery to the mix, one blogger, Long Zheng, claims that a confidential source has revealed to him the real reason why Microsoft's video screen saver has been released in final form. Dreamscene Extra, he writes, has such serious code problems that the company may have to keep it in perpetual beta. Dreamscene, for example, is reportedly unable to work properly on systems configured to use right-to-left languages, such as Arabic and Hebrew — an unbelievable architectural flaw for a product that Microsoft would like to market as finished.

Why is Microsoft not following through on its Ultimate Extra promises? Blogger Zheng has his own theory:
  • "Another reliable source suggested there is not even an Ultimate team in existence anymore. Some suggest there were never a team to begin with, more of a collection of people all over Microsoft who worked with marketing on Ultimate Extras. This would explain the lack of direction, insight and progress on Ultimate Extras if no one's responsible for it anymore."
For its part, Microsoft officially maintains the position that nothing is wrong. Asked about the lack of Extras or whether the responsible team has been disbanded, a Microsoft spokesman responded only that:
  • "We've released four Windows Vista Ultimate Extras this year — Windows Hold 'Em, Language Packs for the Windows multi-language user interface, Secure Online Key Backup, and BitLocker Drive Preparation Tool. We plan to release more in the future. We have no additional updates at this time."
More than 30% of Windows Vista buyers choose the Ultimate version, according to March 2007 figures quoted by the iTechNote blog. Many of these purchasers selected Ultimate on the promise of its Extras alone.

In my opinion, Microsoft has an ethical obligation to honor its own marketing hype and follow through with useful tools in a timely way.

Scott Dunn is associate editor of the Windows Secrets Newsletter. He is also a contributing editor of PC World Magazine, where he has written a monthly column since 1992, and co-author of 101 Windows Tips & Tricks (Peachpit) with Jesse Berst and Charles Bermant.

Contents  Index

   
   
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KNOWN ISSUES

Questions linger on the Svchost.exe bug

By Scott Dunn

The problems discussed in our June 21 issue surrounding svchost.exe, a component of Microsoft Update that periodically consumes 100% of CPU time, raised questions about the related files that it touches.

You can get more info on these files — if you know where to look.

Multiple instances of Svchost.exe are normal

Following my June 21 story on the Svchost.exe problems, many readers, including David Ward, wrote in with a question like this one:
  • "I took a look at my Task Manager to find that I have six Svchost.exe processes running. Is this right? Three are for System, two are for Network Service, and one is for Local Service. The highest memory usage is not more than 32,124 K, which is in System. I don't know if I should be concerned."
Yes, this is very normal. Svchost.exe is a component of Windows that runs services (processes like audio, fax, network functions, and much more). Multiple instances of Svchost.exe typically run at the same time, each instance loading one or more services. Unfortunately, Task Manager doesn't show which service(s) each instance is running.

You can find more information on Svchost.exe in Microsoft's Knowledge Base article 314056. To see what services normally run on your system, click Start, Run, type Services.msc, and press Enter.

How to check Windows Update's version number

The same story discussed the need to update the Windows Update client. But reader Suzanne Lutkoff had this question:
  • "I cannot find the information on which version of Windows Update I am running. Have looked in all the logical places. My laptop is set for Automatic Updates, and I don't always get to see what's being updated."
To learn whether you have the latest version of Windows Update, use Windows Explorer to go to the Windows\System32 folder and look for a file called Wuaueng.dll (if your configured language is English). Right-click that file and choose Properties. Click the Version tab and then select File Version under Item name. If the "value" (version) displayed is 7.0.6000.374 or above, then you have the needed fix.

Download pages posted for ZoneAlarm's Vista versions

A few readers were confused about how to find the new Vista versions of ZoneAlarm software that I discussed in the June 21 issue. Fortunately, Daniel Mitchell found a solution:
  • "The only way I could figure out to get the software is to download a 'trial version' with a 15-day limit, and then enter the unique product code identifier when the software asked me to 'purchase the software.' "
For those who still need to get their Vista upgrade, Jaan Warnhoff of Sweden sent us a link to the download page he received from Check Point Software customer service. Recently, Zone Labs has also added a page that discusses its ZoneAlarm Vista products.

Readers Mitchell and Warhoff will receive gift certificates for a book, CD, or DVD of their choice for being the first to send us tips that we printed.

Contents  Index

   
   
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EDITOR'S BOOKSHELF

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Contents  Index

   
   
WACKY WEB WEEK

Gamer takes a different look at MS Surface

Microsoft Surface The big buzz in sexy new technology lately is Microsoft Surface. The concept is to embed a fancy, highly graphical computer into a table top.

But not everyone is so excited by the possibilities. Among the skeptics are the folks at The Sarcastic Gamer. Check out their twisted trailer extolling the virtues (or at least the vexations) of tabletop computing. Watch the video

Contents  Index

   
   
INDEX

The following topics appear in the free version

TOP STORY   Microsoft evades promise of Vista Ultimate Extras
  Extras were to enhance expensive Vista edition
  Ultimate users start to notice — and complain
   
KNOWN ISSUES   Questions linger on the Svchost.exe bug
  Multiple instances of Svchost.exe are normal
  How to check Windows Update's version number
  Download pages posted for ZoneAlarm's Vista versions
   
WACKY WEB WEEK   Gamer takes a different look at MS Surface
   
You get all of the following in the paid version

PC TUNE-UP   How to supercharge your wireless router
  Talisman turns Wi-Fi into a super-router
  MS releases Media Player plug-in for Firefox
  How to get really private browsing in Firefox
  Simple tweaks improve Firefox performance
   
OVER THE HORIZON   Firefox needs NoScript to close vulnerability
  Firefox allows sites to piggyback on others
  Google Desktop lets hackers run programs
   
PATCH WATCH   WGA's tricky install is no advantage
  Microsoft is installing WGA by subterfuge
  Server 2003 service pack missing in action
  Servers have a hidden 100-patch limit
  Forget any Microsoft patching this week
  No new OE/Windows Mail patch issues found
  May 2007 IE rollup is fouled up — but fixable
  Apple's new Safari browser needs patching
  MS releases tool to fix Windows OneCare
  My thanks to all of you
   
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Contents  Index

   
   
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