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Windows Secrets Newsletter • Issue 117 • 2007-07-26 • Circulation: over 270,000
   
     
Contents
TOP STORY: Vista "resume" bug plagues laptop users
KNOWN ISSUES: More free ways to enhance Windows XP
WACKY WEB WEEK: Fox News's image directory left wide open
INSIDER TRICKS: Stop random reboots and fix 'em for good
WOODY'S WINDOWS: "Important" patch 936357 is causing crashes
PERIMETER SCAN: Test your PC for weak software versions
YOUR SUBSCRIPTION: How to change your address or unsubscribe

   
   

For links to every topic in this issue, scroll down to the Index

   
   
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TOP STORY

Vista 'resume' bug plagues laptop users

Scott Dunn By Scott Dunn

A Microsoft engineer slammed Vista's ReadyBoost feature as the source of a maddening bug, only to withdraw his charge the next day.

Whether or not ReadyBoost is to blame for the bug — which brings laptops to a crawl when resuming from sleep or hibernation mode — the problem remains a mystery for many who use Vista.

Microsoft engineer reports 'Vista suckage'

In a July 7 post entitled "Vista ReadyBoost Suckage & Vista resume sluggishness," Microsoft security software engineer Robert Hensing identified an apparent bug in which Vista can take several minutes to resume after a portable computer is put into sleep or hibernation mode.

"The disk just freaking thrashes and the HDD [hard disk drive] light stays on pretty much solid and the whole machine is pretty much unusable for about 5–8 minutes until the disk 'settles down,' " he wrote.

Nearly identical symptoms had been reported previously in blogs such as jkOnTheRun and Kevtris.

During the sluggish resume, Hensing noticed that Vista was writing several hundred megabyes per minute to the Flash drive he used for his ReadyBoost cache. ReadyBoost is a new Vista feature that uses a USB Flash drive as additional memory, as described by Microsoft. Hensing discovered that his notebook computer resumed Vista in just a few seconds if he removed the Flash drive during sleep mode.

Hensing theorizes that ReadyBoost needed to regenerate the AES128 encryption key on the Flash drive at the same time that it was restoring data from the hard disk. He went on to state that the problem was expected to be fixed in SP1, Vista's much-anticipated first service pack. His post was quickly picked up by Long Zheng, another victim of the bug, who covered the emerging story on his IStartedSomething blog.

Initial post disappears as confusion mounts

Within a few days, however, the Hensing post disappeared from the Internet. Long Zheng and other bloggers took note, and a short time after that, the Hensing post reappeared — minus the original negative headline and with the original text formatted with strikeover lines.

The new post reports that the problem seemed to disappear after letting Windows Update install some patches. Hensing recanted his original theory blaming ReadyBoost and promised an update when more information was available. Unfortunately for his readers, Hensing failed to identify a particular patch that solved the problem.

There's no shortage of proposed solutions in the blogosphere, though. For example, James Kendrick reported in his blog that he was able to solve the problem by implementing some Registry tweaks designed to turn off Vista's SuperFetch feature and use of virtual memory. Such changes are counterintuitive at best, since these features are specifically designed to improve Windows' performance. Nevertheless, "My disk thrashing has practically stopped," he reports. "It now only takes five seconds to go into standby and about the same to resume. Overall I'm finding the disk activity to be similar to Windows XP and I am very happy with the outcome."

Windows Secrets columnist Susan Bradley posted on her blog a collection of links to Microsoft hotfixes relating to Vista hibernation problems. These patches are expected to be rolled into Vista SP1, yet none of them precisely describes the symptoms reported here.

To date, Microsoft has not offered a clear, consistent explanation of the problem(s) behind the troubling laptop behavior. When asked about the situation, Microsoft representatives told me that they had no information to share at this time. Until they do, users are left to experiment with one of the word-of-mouth solutions proposed in various blog postings.

Problems such as this may explain why neither businesses nor consumers are in a hurry to upgrade to Vista, according to a report by Associated Press business writer Jessica Mintz. As she notes, "Gripes over what doesn't work with Vista continue, eclipsing positive buzz over the program's improved desktop search, graphics, and security."

Readers, any details you can contribute would be welcome. We'll send a gift certificate for a book, CD, or DVD of your choice to anyone whose comment we print. Send us your tips using the Windows Secrets contact page.

Scott Dunn is associate editor of the Windows Secrets Newsletter. He is also a contributing editor of PC World Magazine, where he has written a monthly column since 1992, and co-author of 101 Windows Tips & Tricks (Peachpit) with Jesse Berst and Charles Bermant.

Contents  Index

   
   
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KNOWN ISSUES

More free ways to enhance Windows XP

By Scott Dunn

Last week, I listed several products for bringing XP up to par with Vista, both functionally and visually.

Readers responded with their own favorite utilities and improvements to give XP more of Vista's sizzle.

Give XP a more modern, Vista-like look

In the July 19 issue, I explained how to use $20 "skinning" products to give XP a new look and feel. But Andrew Davies has a cheaper solution:
  • "XPize is better and free! With XPize and Google Desktop Sidebar, everyone thinks I'm running Vista. I love it!"
Thanks, Andrew! XPize gives XP a couple of new looks (blue and grey) for your title bars and Taskbar, but doesn't support any additional downloadable skins. However, it's perfectly free, as Andrew points out.

Also free is the Vista-like Desktop Sidebar from Google.

K9 provides free parental-control alternative

Regarding the parental controls described in the last issue, reader Russ Mellnick writes:
  • "I just wanted to tell you about a free Internet and parental-control software called K9 Web Protection."
Thank, Russ. I haven't used this product, so I can't personally vouch for it. But it did get 4 out of 5 stars in a review on the Web site "What PC?"

Home version of XP incompatible with Virtual PC

The July 19 issue also describes a Virtual PC feature that users of XP can download from Microsoft. But reader Gerhard Oberschlick points out something I failed to mention:
  • "At the given link, Microsoft says: 'Virtual PC 2007 runs on: Windows XP Professional [and] Windows XP Tablet PC.' In other words, not on XP Home, and that's unfortunately me. For a long time, I've been looking for the ability to run MS Word for DOS on my XP Home computer."
Gerhard is right. You can find the complete system requirements for Virtual PC at Micrsoft's Web site. The good news, however, is that the free VMware Player, which I also mentioned in my original article, does support Windows XP Home, according to the app's user manual. The document is available from the VMware Web site in PDF form.

Readers Davies, Mellnick, and Oberschlick will receive gift certificates for a book, CD, or DVD of their choice for sending tips that we printed. Send us your tips using the Windows Secrets contact page.

Contents  Index

   
   
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EDITOR'S BOOKSHELF

Windows Vista Secrets Get the tips you need about Windows Vista
The all-new Windows Vista Secrets helps novices and experts alike understand Microsoft's latest operating system. "To really appreciate what is in Vista, you almost need to read through the leading book on the product, Windows Vista Secrets, by Brian Livingston and Paul Thurrott," writes Rob Enderle, principal analyst of the Enderle Group, in TechNewsWorld. "It's 595 pages of things you can do with this product — most of which you probably wouldn't have discovered for some time, let alone right at first." Check the book out now for tips you can use.
More information: United States (B&N) / Canada / Elsewhere

Spam-Proof Your E-Mail Address, 2nd Ed. Spam-Proof Your E-Mail Address, 2nd Ed.
This 32-page e-book by Brian Livingston gives you step-by-step instructions that can prevent 97% of the spam that would otherwise clog an e-mail account. You could call it "Livingston's Spam Secrets." The PDF e-book is the result of months of experiments and tests we conducted. We now receive little or no spam to the addresses we used as guinea pigs. These tests show that you can make your e-mail addresses invisible to spammers, not just battle an ever-growing flood. The methods we describe work with Windows, Apple, and Linux and don't require any filters or block lists — but you can use those in addition to the book's techniques, if you wish. More info

   
   

Contents  Index

   
   
WACKY WEB WEEK

Fox News's image directory left wide open

News photos exposed A Web user looking through FoxNews.com on July 23 discovered that the site had left a user name and password wide open in a public area. The password was then posted on Slashdot, the giant news-for-geeks service.

According to WikiNews, people who used the password could have downloaded consumers' e-mail addresses, telephone numbers, corporate expense sheets, résumés, and data relating to Ziff-Davis, the company that owns the server and collaborates with Fox in covering technology news.

Later that day, the site changed the password — but not before a directory of "teaser" images that Fox News had developed was downloaded by the merry pranksters at the Fark.com humor site. The folks at Fark documented Fox News's most sensationalistic graphics — such as the cable network's obsession with Paris Hilton's recent jail sentence (photo, left) — and provided new, and far better, captions. Check out their handiwork at the Fark forum. (Caution: some naughty language.)

Contents  Index

   
   
INDEX

The following topics appear in the free version

TOP STORY   Vista "resume" bug plagues laptop users
  Microsoft engineer reports "Vista suckage"
  Initial post disappears as confusion mounts
   
KNOWN ISSUES   More free ways to enhance Windows XP
  Give XP a more modern, Vista-like look
  K9 provides free parental-control alternative
  Home version of XP incompatible with Virtual PC
   
WACKY WEB WEEK   Fox News's image directory left wide open
   
You get all of the following in the paid version

INSIDER TRICKS   Stop random reboots and fix 'em for good
  Make Windows reveal the cause of restarts
  Copy text from most error messages
  Eliminate unneeded End Program prompts
  Get there faster with Windows Key shortcuts
   
WOODY'S WINDOWS   "Important" patch 936357 is causing crashes
  Just another Automatic Updates debacle?
  What we know about patch 936357
  What you should do about the problem
   
PERIMETER SCAN   Test your PC for weak software versions
  See how current your programs may be
  Secunia's database of applications is up to date
  TechNote helps you fix Adobe Acrobat reboot problem
   
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Contents  Index

   
   
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Contents  Index