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Windows Secrets Newsletter • Issue 134 • 2007-12-13 • Circulation: over 275,000 |
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Contents INTRODUCTION: Have a question? Ask Fred Langa! TOP STORY: MagicJack promises dirt-cheap phone calls KNOWN ISSUES: Windows Home Server is not ADS-friendly WACKY WEB WEEK: Never leave home without it! LANGALIST PLUS: Is your ISP in cahoots with spammers? PC TUNE-UP: Will Vista SP1 improve your performance? PATCH WATCH: Office 2007 SP1 surprises Vista SP1 beta users YOUR SUBSCRIPTION: How to change your address or unsubscribe |
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For links to every topic in this issue, scroll down to the
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INTRODUCTION Have a question? Ask Fred Langa!
By
Brian Livingston
This week in Windows Secrets, our editor-at-large finally gets back to work. Many of you know that Fred Langa, after nine years of writing the LangaList e-mail newsletter by himself, and then merging with Windows Secrets and writing our lead story for almost a year after that, escaped to the wilderness on a five-month motorcycle journey through the width of the U.S. and back across Canada. His quest, and the technical support he provided to four lucky Windows Secrets readers who were chosen to receive in-person Housecalls, were documented in an eight-week series of columns we published in our paid content Sept. 27 through Nov. 15.
Now Fred (photo, left) is putting his famed Windows knowledge to good use in a new series of articles that we'll publish twice a month. He's devoting his LangaList Plus column to answering questions from you, our readers. Whether it's a simple question on something we've published, or a difficult technical problem that's come up with Windows, Fred will part the veil and reveal the inner workings of the operating system to you.If you're not receiving our paid content, it's easy to get. There's no set fee! We accept any financial contribution of any amount, whatever it's worth to you. We just want as many people as possible to have our best information. Find out how to upgrade To send a question to Fred, or to any of us, use the e-mail address or Web form that you'll find on the Windows Secrets contact page. We hope you enjoy Fred's technical expertise, along with the material from the rest of our contributors. Thanks for your support. Take a holiday break — next issue Jan. 3 We skip publishing during the last two weeks of December, so our hard-working staff and contributors can be with their families and loved ones for the holidays. (Our readers are too busy playing with their new toys to read much technical information during their week off, anyway.) Our next regular publication will be on Jan. 3, 2008. Have a Happy New Year! Brian Livingston is editorial director of WindowsSecrets.com and the co-author of Windows Vista Secrets and 10 other books. |
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TOP STORY MagicJack promises dirt-cheap phone calls
What is MagicJack and how does it work? MagicJack is a $40 appliance that's about the size of two USB memory sticks. You plug any analog telephone into one end, and insert the other end into the USB port of a computer with broadband access. After waiting about one minute while the device self-installs, you can make free calls to any phone in the United States and Canada (no matter where in the world you are) — there are no per-minute charges. After the first year, you pay $20 annually for these calls. That's not $20 per month, it's $20 per year. Figure 1. The MagicJack device (left) is approximately the width of two USB flash drives and takes about 30 seconds to initialize itself each time it's plugged in.MagicJack rates for calls to phones outside the U.S. and Canada vary from 2 cents per minute to landlines in the U.K., Germany, and France up to $1.21 per minute to Antarctica, according to a list posted by YMax, MagicJack's parent company. Service to these countries at these rates will reportedly begin in early 2008. If the international party you are calling also has a MagicJack, the call is free. Except for a desktop shortcut, MagicJack installs no software on the host computer. The company says this allows the device to work on PCs at Internet cafés that don't permit the installation of executable files. One frustration is that you must wait 30 seconds or more for the software to load from the device each time you plug it in. But the great benefit is that you can easily take this pocket-sized product with you to use on a laptop in hotels or wherever you may find broadband access. Currently, only Windows XP and Vista are supported, but a Mac version is in the works. For home use, the product has an analog phone jack, into which you can plug any ordinary telephone. For travel, MagicJack works with any standard headset and microphone, including any that may be built into your laptop. Bluetooth headsets are also supported. For incoming calls, U.S. customers currently receive a free inbound phone number. You can choose from 116 area codes in 31 cities. That sounds like a lot, but still includes only 23 states. Los Angeles is a major metropolis that's notably absent from MagicJack's service, but a company representative says L.A. area codes should be available by Dec. 25. A list of the currently available area codes is posted on the MagicJack site. ![]() Figure 2. You dial calls using MagicJack's on-screen softphone or the buttons on an ordinary telephone that you plug into the USB device's RJ-11 phone jack. Eventually, you'll reportedly be able to use MagicJack's site to change your phone number and even port your own, existing landline phone number (for a fee). Those features, however, are not yet available. In our tests, the sound quality on MagicJack phone calls was very clear, although there was a faint buzzing sound on the caller's end on one call. Windows Secrets editorial director Brian Livingston recently took a MagicJack on a business trip to Florida and reported no problems calling U.S. numbers via a laptop with a hotel Wi-Fi connection. Every call, however, brings up the on-screen softphone window with its built-in advertising pane on the left (see Figure 2), even if you're using a regular phone for dialing rather than clicking the on-screen buttons with your mouse. Other MagicJack features include: • Free directory assistance using the Free411 Web site (in our tests, this site performed poorly at finding business phone numbers, so you get what you pay for); • Free 911 service in the United States (you enter your physical address once, which you can change at any time); • Free voicemail (even if your computer is off); and • Free call forwarding to your cell phone or any other phone. The 911 service requires not only that you enter your current address, but also (as with any MagicJack call) that you have power and a working Internet connection so you can dial the number. If you use Microsoft Outlook, you can also download a plug-in that adds a toolbar to that program for one-click dialing of a selected contact. MagicJack costs less than other VoIP services MagicJack is only the latest entry to a growing number of VoIP service providers, two of the most popular being Skype and Vonage. Perhaps the most similar product to MagicJack is the V-Phone from Vonage. This USB device is the size of a typical flash drive and includes an audio jack for the included cell-style headset (earphones and microphone). Like MagicJack, you plug a V-Phone into a computer with Internet access and, after about 30 seconds of setup, begin calling. You dial out using the on-screen keypad (which is optional in MagicJack). An incoming phone number is included. Like MagicJack, you get voicemail, a call log, and a contact list. Compared to MagicJack, however, the V-Phone rates are astronomical. Vonage's cheapest billing plan (see Table 1) costs $180 USD per year for 500 minutes per month. Unlimited calling is available for residential users for $300 per year, while businesses pay $420 per year. The fees include all calls to the U.S., Canada, and a few European countries. Skype, on the other hand, does not include any hardware. It's free software that you download and install on your computer. The software includes instant messaging and file transfers, but to make VoIP phone calls, you'll also need a Skype-compatible headset. Skype charges $30 a year for unlimited outgoing (SkypeOut) calls to the U.S. and Canada, plus just over 2 cents a minute for calls to 30 selected countries, more to others. To get a number for incoming calls, the SkypeIn service costs $18 for three months or $60 per year, a price that includes voicemail and call forwarding. (You can also buy up to 10 phone numbers using most U.S. area codes, as well as those from some other countries.) By contrast, if you have MagicJack service, incoming calls are free. Table 1. MagicJack is cheaper than similar services. (All amounts in U.S. dollars.)
Is MagicJack too good to be true? With rates as low as those offered by MagicJack, how likely is it the service will survive in the long haul? That's an open question, even for telecom experts, some of whom don't expect any VoIP service to last for long. But MagicJack's business model does offer some advantages that aren't found in its competitors. MagicJack differs from companies like Vonage and Skype, who buy their connection services from telecom businesses known as Competitive Local Exchange Carriers (CLECs) and other names. MagicJack's parent company, YMax — founded by telecom veteran Dan Borislow — is itself a CLEC that's certified in 49 U.S. states (soon to be 50). Because the company owns much of its own switching and gateway hardware, YMax can make money by giving out phone numbers and leasing the lines it owns to other VoIP and telecommunications providers. This infrastructure also gives the company more control over voice quality, asserts MagicJack marketer Don Bruns in a recent issue of TelephonyOnline. Founder Borislow echoes this point in a Broadband Reports article. In addition to sales of the MagicJack hardware (and the $20 annual fee starting one year later), MagicJack intends to sell advertising that will appear next to the on-screen softphone any time you use the product. Indeed, as an article on the Broadband Reports site points out, MagicJack's Terms of Service document goes so far as to state that "these advertisements are necessary for the magicJack device to work." Whether this business model is sufficient to make MagicJack a viable, long-term success, only time will tell. In the meantime, consumers can take advantage of MagicJack's low rates and portable calling convenience wherever a computer and a good Internet connection can be found. For more information, see the MagicJack site. Reader Rand New will receive a gift certificate for a book, CD, or DVD of his choice for his help in suggesting this topic. Have a tip about Windows? Send us your tips via the Windows Secrets contact page. Scott Dunn is associate editor of the Windows Secrets Newsletter. He has been a contributing editor of PC World since 1992 and currently writes for the magazine's Here's How section. |
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KNOWN ISSUES Windows Home Server is not ADS-friendly By Scott Dunn I explained in my Dec. 6 article how Alternative Data Streams (ADS) on NTFS-formatted disks can be used to hide data on your computer. But copying such files to a shared folder on Windows Home Server can corrupt the streamed data, meaning applications on other PCs on the LAN don't recognize the file format. After reading the story, reader Gary L. Adelson brought some news to my attention:
In addition, the article states, you can't open files with an .avi or .exe extension (presumably those that contain ADS data). To be safe, follow Gary's advice and keep your ADS files away from WHS until a patch is available. Other ways to hide files from Windows Other readers took issue with the whole process of hiding files in data streams. For example, Rich Fox wrote:
However, such files are not completely hidden; as the Help file itself states, the files are visible in DOS mode or Safe Mode. For maximum security, you have to move the files you want to protect into Folder Lock's Locker folder. In addition, the demo version only lets you encrypt 35 items. To exceed that limit and get other features, you need to pay the $35 registration fee. For a free alternative to using ADS or a tool like Folder Lock, try Free Hide Folder. It takes a few clicks to add folders to the hidden list, but once you do, they and their contents are completely invisible. For added security, Free Hide Folder asks you for a password every time you launch it. It works on most folders, but in Vista has trouble with certain built-in folders, such as the Music folder in the Documents folder. Readers Adelson and Fox will each receive a gift certificate for a book, CD, or DVD of their choice for sending tips we printed. Send us your tips via the Windows Secrets contact page. |
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EDITOR'S BOOKSHELF
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WACKY WEB WEEK Never leave home without it!
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YOUR SUBSCRIPTION The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, plus the week of Thanksgiving and the last two weeks of August and December. Publisher: WindowsSecrets.com LLC, Attn: #120 Editor, 1700 7th Ave., Suite 116, Seattle, WA 98101-1323 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine). Editorial Director: Brian Livingston. Editor-at-Large: Fred Langa. Associate Editor: Scott Dunn. Contributing Editors: Susan Bradley, Mark Edwards, Woody Leonhard, Ryan Russell. Research Director: Vickie Stevens. Program Director: Brent Scheffler. Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com LLC. All other marks are the trademarks or service marks of their respective owners. HOW TO SUBSCRIBE: Anyone may subscribe to this newsletter by visiting our free signup page. WE GUARANTEE YOUR PRIVACY: 1. We will never sell, rent, or give away your address to any outside party, ever. 2. We will never send you any unrequested e-mail, besides newsletter updates. 3. All unsubscribe requests are honored immediately, period. Privacy policy HOW TO UNSUBSCRIBE: To unsubscribe from the Windows Secrets Newsletter,
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