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Windows Secrets Newsletter • Issue 134 • 2007-12-13 • Circulation: over 275,000
   
     
Contents
INTRODUCTION: Have a question? Ask Fred Langa!
TOP STORY: MagicJack promises dirt-cheap phone calls
KNOWN ISSUES: Windows Home Server is not ADS-friendly
WACKY WEB WEEK: Never leave home without it!
LANGALIST PLUS: Is your ISP in cahoots with spammers?
PC TUNE-UP: Will Vista SP1 improve your performance?
PATCH WATCH: Office 2007 SP1 surprises Vista SP1 beta users
YOUR SUBSCRIPTION: How to change your address or unsubscribe

   
   

For links to every topic in this issue, scroll down to the Index

   
   
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INTRODUCTION

Have a question? Ask Fred Langa!

Brian Livingston By Brian Livingston

This week in Windows Secrets, our editor-at-large finally gets back to work.

Many of you know that Fred Langa, after nine years of writing the LangaList e-mail newsletter by himself, and then merging with Windows Secrets and writing our lead story for almost a year after that, escaped to the wilderness on a five-month motorcycle journey through the width of the U.S. and back across Canada.

His quest, and the technical support he provided to four lucky Windows Secrets readers who were chosen to receive in-person Housecalls, were documented in an eight-week series of columns we published in our paid content Sept. 27 through Nov. 15.

Fred Langa Now Fred (photo, left) is putting his famed Windows knowledge to good use in a new series of articles that we'll publish twice a month. He's devoting his LangaList Plus column to answering questions from you, our readers. Whether it's a simple question on something we've published, or a difficult technical problem that's come up with Windows, Fred will part the veil and reveal the inner workings of the operating system to you.

If you're not receiving our paid content, it's easy to get. There's no set fee! We accept any financial contribution of any amount, whatever it's worth to you. We just want as many people as possible to have our best information. Find out how to upgrade

To send a question to Fred, or to any of us, use the e-mail address or Web form that you'll find on the Windows Secrets contact page.

We hope you enjoy Fred's technical expertise, along with the material from the rest of our contributors. Thanks for your support.

Take a holiday break — next issue Jan. 3

We skip publishing during the last two weeks of December, so our hard-working staff and contributors can be with their families and loved ones for the holidays. (Our readers are too busy playing with their new toys to read much technical information during their week off, anyway.)

Our next regular publication will be on Jan. 3, 2008. Have a Happy New Year!

Brian Livingston is editorial director of WindowsSecrets.com and the co-author of Windows Vista Secrets and 10 other books.

Contents  Index

   
   
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TOP STORY

MagicJack promises dirt-cheap phone calls

Scott Dunn By Scott Dunn

Making phone calls over the Internet is nothing new, thanks to well-known providers like Skype and Vonage.

But a simple USB device from an upstart, MagicJack, promises to bring voice over Internet Protocol (VoIP) to the masses for as little as $20 USD per year.

What is MagicJack and how does it work?

MagicJack is a $40 appliance that's about the size of two USB memory sticks. You plug any analog telephone into one end, and insert the other end into the USB port of a computer with broadband access. After waiting about one minute while the device self-installs, you can make free calls to any phone in the United States and Canada (no matter where in the world you are) — there are no per-minute charges. After the first year, you pay $20 annually for these calls. That's not $20 per month, it's $20 per year.

MagicJackFigure 1. The MagicJack device (left) is approximately the width of two USB flash drives and takes about 30 seconds to initialize itself each time it's plugged in.

MagicJack rates for calls to phones outside the U.S. and Canada vary from 2 cents per minute to landlines in the U.K., Germany, and France up to $1.21 per minute to Antarctica, according to a list posted by YMax, MagicJack's parent company. Service to these countries at these rates will reportedly begin in early 2008. If the international party you are calling also has a MagicJack, the call is free.

Except for a desktop shortcut, MagicJack installs no software on the host computer. The company says this allows the device to work on PCs at Internet cafés that don't permit the installation of executable files.

One frustration is that you must wait 30 seconds or more for the software to load from the device each time you plug it in. But the great benefit is that you can easily take this pocket-sized product with you to use on a laptop in hotels or wherever you may find broadband access. Currently, only Windows XP and Vista are supported, but a Mac version is in the works.

For home use, the product has an analog phone jack, into which you can plug any ordinary telephone. For travel, MagicJack works with any standard headset and microphone, including any that may be built into your laptop. Bluetooth headsets are also supported.

For incoming calls, U.S. customers currently receive a free inbound phone number. You can choose from 116 area codes in 31 cities. That sounds like a lot, but still includes only 23 states. Los Angeles is a major metropolis that's notably absent from MagicJack's service, but a company representative says L.A. area codes should be available by Dec. 25. A list of the currently available area codes is posted on the MagicJack site.

MagicJack
Figure 2. You dial calls using MagicJack's on-screen softphone or the buttons on an ordinary telephone that you plug into the USB device's RJ-11 phone jack.

Eventually, you'll reportedly be able to use MagicJack's site to change your phone number and even port your own, existing landline phone number (for a fee). Those features, however, are not yet available.

In our tests, the sound quality on MagicJack phone calls was very clear, although there was a faint buzzing sound on the caller's end on one call. Windows Secrets editorial director Brian Livingston recently took a MagicJack on a business trip to Florida and reported no problems calling U.S. numbers via a laptop with a hotel Wi-Fi connection. Every call, however, brings up the on-screen softphone window with its built-in advertising pane on the left (see Figure 2), even if you're using a regular phone for dialing rather than clicking the on-screen buttons with your mouse.

Other MagicJack features include:

• Free directory assistance using the Free411 Web site (in our tests, this site performed poorly at finding business phone numbers, so you get what you pay for);

• Free 911 service in the United States (you enter your physical address once, which you can change at any time);

• Free voicemail (even if your computer is off); and

• Free call forwarding to your cell phone or any other phone.

The 911 service requires not only that you enter your current address, but also (as with any MagicJack call) that you have power and a working Internet connection so you can dial the number.

If you use Microsoft Outlook, you can also download a plug-in that adds a toolbar to that program for one-click dialing of a selected contact.

MagicJack costs less than other VoIP services

MagicJack is only the latest entry to a growing number of VoIP service providers, two of the most popular being Skype and Vonage.

Perhaps the most similar product to MagicJack is the V-Phone from Vonage. This USB device is the size of a typical flash drive and includes an audio jack for the included cell-style headset (earphones and microphone). Like MagicJack, you plug a V-Phone into a computer with Internet access and, after about 30 seconds of setup, begin calling. You dial out using the on-screen keypad (which is optional in MagicJack). An incoming phone number is included. Like MagicJack, you get voicemail, a call log, and a contact list.

Compared to MagicJack, however, the V-Phone rates are astronomical. Vonage's cheapest billing plan (see Table 1) costs $180 USD per year for 500 minutes per month. Unlimited calling is available for residential users for $300 per year, while businesses pay $420 per year. The fees include all calls to the U.S., Canada, and a few European countries.

Skype, on the other hand, does not include any hardware. It's free software that you download and install on your computer. The software includes instant messaging and file transfers, but to make VoIP phone calls, you'll also need a Skype-compatible headset.

Skype charges $30 a year for unlimited outgoing (SkypeOut) calls to the U.S. and Canada, plus just over 2 cents a minute for calls to 30 selected countries, more to others.

To get a number for incoming calls, the SkypeIn service costs $18 for three months or $60 per year, a price that includes voicemail and call forwarding. (You can also buy up to 10 phone numbers using most U.S. area codes, as well as those from some other countries.) By contrast, if you have MagicJack service, incoming calls are free.

Table 1. MagicJack is cheaper than similar services. (All amounts in U.S. dollars.)


MagicJack
Vonage V-Phone
Skype
Unlimited outbound
calls from anywhere
to U.S. & Canada
$20/year
$300/year
(includes landlines
in five EU countries)
$30/year
Unlimited inbound
calls from anywhere
Included
Included
$60/year
Initial cost
$40 (includes 1st
year of service)
$40
Free (software
download)
Other calling
hardware needed
Analog phone
or headset
None (headset
included)
Skype-compatible
headset

Is MagicJack too good to be true?

With rates as low as those offered by MagicJack, how likely is it the service will survive in the long haul? That's an open question, even for telecom experts, some of whom don't expect any VoIP service to last for long. But MagicJack's business model does offer some advantages that aren't found in its competitors.

MagicJack differs from companies like Vonage and Skype, who buy their connection services from telecom businesses known as Competitive Local Exchange Carriers (CLECs) and other names.

MagicJack's parent company, YMax — founded by telecom veteran Dan Borislow — is itself a CLEC that's certified in 49 U.S. states (soon to be 50). Because the company owns much of its own switching and gateway hardware, YMax can make money by giving out phone numbers and leasing the lines it owns to other VoIP and telecommunications providers.

This infrastructure also gives the company more control over voice quality, asserts MagicJack marketer Don Bruns in a recent issue of TelephonyOnline. Founder Borislow echoes this point in a Broadband Reports article.

In addition to sales of the MagicJack hardware (and the $20 annual fee starting one year later), MagicJack intends to sell advertising that will appear next to the on-screen softphone any time you use the product. Indeed, as an article on the Broadband Reports site points out, MagicJack's Terms of Service document goes so far as to state that "these advertisements are necessary for the magicJack device to work."

Whether this business model is sufficient to make MagicJack a viable, long-term success, only time will tell. In the meantime, consumers can take advantage of MagicJack's low rates and portable calling convenience wherever a computer and a good Internet connection can be found. For more information, see the MagicJack site.

Reader Rand New will receive a gift certificate for a book, CD, or DVD of his choice for his help in suggesting this topic. Have a tip about Windows? Send us your tips via the Windows Secrets contact page.

Scott Dunn is associate editor of the Windows Secrets Newsletter. He has been a contributing editor of PC World since 1992 and currently writes for the magazine's Here's How section.

Contents  Index

   
   
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The address of this issue is http://WindowsSecrets.com/comp/071213

   
   
KNOWN ISSUES

Windows Home Server is not ADS-friendly

By Scott Dunn

I explained in my Dec. 6 article how Alternative Data Streams (ADS) on NTFS-formatted disks can be used to hide data on your computer.

But copying such files to a shared folder on Windows Home Server can corrupt the streamed data, meaning applications on other PCs on the LAN don't recognize the file format.

After reading the story, reader Gary L. Adelson brought some news to my attention:
  • "I would like to point out that there is currently an unresolved data corruption issue related to the recently released Windows Home Server (WHS) and files which have ADS. This has been discussed at length on the Windows Home Server forum. Microsoft has addressed this in Knowledge Base entry 943393.

    "Because of this, I would encourage anyone using WHS to avoid files which have ADS, until this issue is resolved by Microsoft."
Thanks, Gary! As the Knowledge Base article points out, the problem typically occurs when you copy a file with an NTFS stream to a shared folder on Windows Home Server. If you then access the file from a networked computer running antivirus software, your application may not recognize the file's format.

In addition, the article states, you can't open files with an .avi or .exe extension (presumably those that contain ADS data).

To be safe, follow Gary's advice and keep your ADS files away from WHS until a patch is available.

Other ways to hide files from Windows

Other readers took issue with the whole process of hiding files in data streams. For example, Rich Fox wrote:
  • "Seems to me that is a lot of work to hide files. I use Folder Lock myself. I don't know if you are familiar with it or not, but I like it. It does all that you said and I think a lot more."
Folder Lock is a security utility that offers password protection, file scrambling, and 256-bit Blowfish encryption. As Rich notes, Folder Lock lets you hide files and folders with a simple right-click command (which you must first enable in its Advanced Options dialog box).

However, such files are not completely hidden; as the Help file itself states, the files are visible in DOS mode or Safe Mode. For maximum security, you have to move the files you want to protect into Folder Lock's Locker folder. In addition, the demo version only lets you encrypt 35 items. To exceed that limit and get other features, you need to pay the $35 registration fee.

For a free alternative to using ADS or a tool like Folder Lock, try Free Hide Folder. It takes a few clicks to add folders to the hidden list, but once you do, they and their contents are completely invisible. For added security, Free Hide Folder asks you for a password every time you launch it. It works on most folders, but in Vista has trouble with certain built-in folders, such as the Music folder in the Documents folder.

Readers Adelson and Fox will each receive a gift certificate for a book, CD, or DVD of their choice for sending tips we printed. Send us your tips via the Windows Secrets contact page.

Contents  Index

   
   
EDITOR'S BOOKSHELF

Windows Vista Secrets Get the tips you need about Windows Vista
The all-new Windows Vista Secrets helps novices and experts alike understand Microsoft's latest operating system. "To really appreciate what is in Vista, you almost need to read through the leading book on the product, Windows Vista Secrets, by Brian Livingston and Paul Thurrott," writes Rob Enderle, principal analyst of the Enderle Group, in TechNewsWorld. "It's 595 pages of things you can do with this product — most of which you probably wouldn't have discovered for some time, let alone right at first." Check the book out now for tips you can use.
More information: United States (B&N) / Canada / Elsewhere

Spam-Proof Your E-Mail Address, 2nd Ed. Spam-Proof Your E-Mail Address, 2nd Ed.
This 32-page e-book by Brian Livingston gives you step-by-step instructions that can prevent 97% of the spam that would otherwise clog an e-mail account. You could call it "Livingston's Spam Secrets." The PDF e-book is the result of months of experiments and tests we conducted. We now receive little or no spam to the addresses we used as guinea pigs. These tests show that you can make your e-mail addresses invisible to spammers, not just battle an ever-growing flood. The methods we describe work with Windows, Apple, and Linux and don't require any filters or block lists — but you can use those in addition to the book's techniques, if you wish. More info

   
   

Contents  Index

   
   
WACKY WEB WEEK

Never leave home without it!

Home Depot parody  It's a classic story. Boy meets Girl. Boy and Girl spend the night together. Boy has to leave in the morning for a meeting, but asks for Girl's phone number. Girl clogs Boy's toilet and ends up leaving an unexpected present along with her number.

In this gritty but hilarious three-minute parody of a Home Depot commercial, we learn a new meaning to the phrase, "No S---, Sherlock!" (Warning: crude humor and rude language.) Play the video

Contents  Index

   
   
INDEX

The following topics appear in the free version

INTRODUCTION   Have a question? Ask Fred Langa!
  Take a holiday break — next issue Jan. 3
   
TOP STORY   MagicJack promises dirt-cheap phone calls
  What is MagicJack and how does it work?
  MagicJack costs less than other VoIP products
  Is MagicJack too good to be true?
   
KNOWN ISSUES   Windows Home Server is not ADS-friendly
  Other ways to hide files from Windows
   
WACKY WEB WEEK   Never leave home without it!
   
You get all of the following in the paid version

LANGALIST PLUS   Is your ISP in cahoots with spammers?
  No good deed goes unpunished
  Dealing with forged or guessed addresses
  Is your ISP at fault after all?
   
PC TUNE-UP   Will Vista SP1 improve your performance?
  You can get a glimpse of Vista SP1 now
  VideoLAN: free media player and streaming system
  AVG Free will soon include LinkScanner
  Windows proxy auto-discovery is vulnerable
  Minor vulnerability with Firefox character sets
  Use 7zip to encrypt on legacy Windows systems
   
PATCH WATCH   Office 2007 SP1 surprises Vista SP1 beta users
  Running Vista SP1 beta? Fun with Office 2007 SP1
  How to deal with the Office 2007 patches
  Internet Explorer gets the last patch of '07
  Protect yourself from Windows Media Format
  Macrovision security patch now on Windows Update
  DirectX file needs an update for gamers
  Message queuing patch important to W2K Server
  Two updates are important for Vista users
  .NET versions 2 and 3 get new patch support
   
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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, plus the week of Thanksgiving and the last two weeks of August and December.

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