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Windows Secrets Newsletter • Issue 138 • 2008-01-24 • Circulation: over 275,000
   
     
Contents
INTRODUCTION: Break time! Next issue will be Feb. 7
TOP STORY: Symantec edges out ZoneAlarm in Security Baseline
KNOWN ISSUES: Leaving MSN may be easier than you think
WACKY WEB WEEK: Pick up the phone, it's Ahnold
LANGALIST PLUS: Where's the Recovery Console in Windows Vista?
PC TUNE-UP: ExtraOutlook is a free way to set Outlook loose
PATCH WATCH: The new IE 7 and Silverlight are coming your way
YOUR SUBSCRIPTION: How to change your address or unsubscribe

   
   

For links to every topic in this issue, scroll down to the Index

   
   
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INTRODUCTION

Break time! Next issue will be Feb. 7

Brian Livingston By Brian Livingston

They say honest work never hurt anyone, but we do need a chance once in a while to sleep in between bouts of digging up for you the secrets of Windows.

That's why we publish our newsletter weekly, except on any 5th Thursday of the month that occurs. Next Thursday, the 31st of the month, is the 5th Thursday in January.

That week, we'll be locked away, burrowing into Microsoft technical manuals, looking for more tricks to reveal to you — and we won't publish again until Feb. 7. (We also skip the week of Thanksgiving and the last two weeks of August and December, but you knew that.)

Keep sending us your tips via the Windows Secrets contact page, and we'll continue to reveal to you the best insider facts that we possibly can. Thanks for your support!.

Brian Livingston is editorial director of WindowsSecrets.com and the co-author of Windows Vista Secrets and 10 other books.

Contents  Index

   
   
TOP STORY

Symantec edges out ZoneAlarm in Security Baseline

Scott Dunn By Scott Dunn

Symantec's security suite has gained more first-place awards from respected test labs than the well-known ZoneAlarm suite, pushing Symantec into the top spot in our WSN Security Baseline.

We publish the baseline and update it whenever our analysis of the recommendations of leading PC publications and Web sites changes.

Symantec suite garners most editor's choice awards

Windows Secrets has no test lab of its own and usually doesn't benchmark products. Instead, we analyze the test results published by numerous computer authorities, such as PC Magazine and PC World. We summarize our findings in the Security Baseline to help individual and small-business PC users see at a glance the add-ons that are needed to protect against malware.

Today, the minimum requirements to protect an Internet-connected computer fall into three categories:

  • A hardware firewall, which is usually built into a router;
  • A software security suite, including an inbound-outbound software firewall (which is the only firewall possible for portable devices); and
  • A patch-management tool to help you remain current with the latest updates.
Since last update of the Security Baseline, a number of sources have published comparative reviews of security suites.

Norton Internet Security The highest rated package in two of these collective reviews is Symantec Norton Internet Security 2008 (left, street price about U.S. $50 for three installs). The product garnered an Editor's Choice from both PC Magazine and PC World. Computer Shopper, however, was less impressed; in its comparison of six security suites, Symantec's product tied for last place.

The previous Security Baseline front-runner, the ZoneAlarm Internet Security Suite from Zone Labs, received ratings from PC Magazine that were almost as high as those for the Symantec suite. The magazine found the ZoneAlarm suite to be superior in blocking spam, but it scored lower than the Symantec suite in controlling spyware.

By comparison, the PC World roundup placed the ZoneAlarm suite in second-to-last place.

Computer Shopper, which is owned by CNET, inexplicably did not include the ZoneAlarm product in its review of security suites. The magazine gave its suite accolades to BitDefender Total Security 2008. A slightly higher score was credited to Steganos Privacy Suite 2008, but that software has no antivirus function at all, disqualifying it from our consideration for the Security Baseline.

Symantec provides an alternate product, Norton 360, for the less technically inclined who want a simple, all-in-one solution. CNET last year, and PC Magazine in its latest roundup, each gave Editor's Choice awards to Norton 360 (in addition to PC Mag's award to the Symantec suite).

If you're satisfied with your current security suite, I don't recommend switching at this time. But if your subscription to a security suite is set to expire soon, or if you haven't installed a suite yet, one of the Symantec products is worth your consideration.

To see all of the top-rated products, visit the Security Baseline. To read the full version of the reviews mentioned above, see:

PC Magazine: 2008 security suites review
PC World: top all-in-one security suites review
Computer Shopper: six security software suite reviews
CNET: Norton 360 review

For more information on the security suites that rated highly, see:

Symantec Norton Internet Security 2008
Symantec Norton 360
Zone Labs ZoneAlarm Internet Security Suite

One vote for an advanced new router

I pointed out in an article on May 24, 2007, that some routers based on the new 802.11n wireless standard are getting favorable ratings. These reviews are coming out even though the standard itself, which is currently in draft form, may not be ratified by the IEEE (formerly the Institute of Electrical and Electronics Engineers) until 2009. The spec is now in its third draft revision, and more "n" products are appearing all the time.

Since then, PC Magazine on Dec. 17 gave another Editor's Choice award to a new product, the Linksys Dual-Band Wireless-N Gigabit Router WRT600N. With prices between $242 and $280, this router is decidedly more expensive than the magazine's previous Editor's Choice, the NetGear RangeMax 240 WPNT834 (about $100), and may be more advanced than many users need.

The WRT600N offers a firewall and wireless security, along with four 1-gigabit Ethernet ports. In addition, the product features a USB port for attaching external storage devices to make files available throughout your network. (The reviewer did note some difficulty getting this to work in Windows XP.)

Most users are not likely to need a router of this speed and power today. But if you're currently in the market for a secure router anyway, PC Magazine gives this one its full endorsement.

PC Magazine: Linksys Wireless-N router review
More info: Linksys WRT600N

Use Secunia and Software Patch for updates

In addition to the hardware devices and software protection described above, you also need a way to get regular security patches and updates for both Windows and any other software you install.

We recently added the Secunia Software Inspector to our Security Baseline page. This free service scans your hard drive, quickly and easily determining which software on your system needs updating. You're alerted not only to updates for Windows itself, but also for applications from many other vendors.

To download and install the actual updates, check out my Oct. 4, 2007, article on the pros (and a few cons) of using The Software Patch. This site makes Microsoft and non-Microsoft updates available in one easy-to-navigate service.

As more products are reviewed by reputable industry analysts, we'll continue to update the Security Baseline with the tools you need to keep your system secure. But it's up to you to check your system with Secunia and Software Patch at least once a month to make sure you have the updates you need.

Have a tip about Windows? Readers receive a gift certificate for a book, CD, or DVD of their choice for sending tips we print. Send us your tips via the Windows Secrets contact page.

Scott Dunn is associate editor of the Windows Secrets Newsletter. He has been a contributing editor of PC World since 1992 and currently writes for the Here's How section of that magazine.

Contents  Index

   
   
KNOWN ISSUES

Leaving MSN may be easier than you think

By Scott Dunn

Some readers of my Jan. 3 and Jan. 17 articles on the shrinking appeal of MSN Premium asked what they might lose if they canceled Microsoft's for-pay service, which is now duplicated by features in the company's free Windows Live and Windows itself.

The facts show that fears of losing one's e-mail address or dial-up access are groundless.

Are there any reasons to keep MSN Premium?

Regarding my Jan. 3 story on MSN Premium, which many people subscribe to for $9.95 per month, David S. Ritchey writes:
  • "Just wanted you to know how happy I was when I read the first article on paid MSN vs. free Live mail offerings. I immediately called and canceled my MSN subscription. They were very polite, walked me through everything to expect, allowed me to keep all 5 family e-mail accounts active, and even credited me back some of the unused month. No hassle.

    "Needless to say, after saving me all that money, I've upgraded to the PAID version of your newsletter, also! Thanks for alerting all of us suckers out there paying $9.95 a month for nothing!"
It's good to hear that David experienced no problems cancelling his MSN subscription. (To get the paid version of the Windows Secrets Newsletter, please see how to upgrade.)

David's experience also answers a question posed by more than one reader. For example, Dan Rambow wrote to explain why he still keeps his MSN Premium account:
  • "Why do I pay that $9.95 per month? There are two reasons:

    "First, I would lose the e-mail address and account name I have had for more than 12 years, as Microsoft will not transfer the old name to the new account. In my case, since I have so many accounts that respond to that e-mail address, I don't really want to lose it.

    "Second, I need an emergency dial-up Internet account, should the DSL go down (yes, it happens once in a while), or if I should be traveling, say, to my 83-year-old mother's home, where the Internet and computers are still considered science fiction."

Dan and others who raised these points appear to be laboring under some misconceptions.

As David's letter above shows, Microsoft will allow you to keep your e-mail address, even if you cancel your paid account. This is confirmed in a post to a Microsoft online forum by moderator Stephen Boots. He writes (in the 4th comment in the thread) that, if you cancel your MSN subscription, "all of your @msn accounts will become free accounts that can be accessed via www.hotmail.com."

As for the question of dial-up, check with your current Internet service provider (ISP). It very well may offer dial-up numbers. Many ISPs have such numbers for customers to use if normal service is not available, although dial-up service is no longer emphasized.

If your ISP does not provide a dial-up option, chances are still good that you can find a free solution, simply by using your favorite search engine to query on free dial-up.

Still more ways to access Administrative Tools

In the Jan. 17 issue, I explained how to make Administrative Tools appear on the Start menu in Windows XP and Vista.

Reader Daniel Brunt has a tip that's useful for computers that you can't or don't want to reconfigure:
  • "I work on a lot of different machines for different companies, so I just find it much easier to access Administrative Tools via their default hiding place: Start, Control Panel, Administrative Tools."
Ironically, although the Administrative Tools folder can reliably be found in the Control Panel, the method you use to open the Control Panel can vary depending on how the Start menu is configured.

For example, the above steps should work for the default Start menu in XP and Vista. But if you use the "classic" Start menu, you need to choose Start, Settings, Control Panel, Administrative Tools.

Furthermore, if the above steps open Control Panel in its default "category view," you may need yet another click — selecting either Switch to Classic View (on the left) or Performance and Maintenance — before you can open Administrative Tools.

Perhaps the simplest and most consistent way to open the Control Panel is to press Windows+R (the Windows key and the letter "r") to open the Run box, type control, and press Enter.

If you use Vista's default Start menu, you can always type administrative tools in the Find box and press Enter.

Readers Ritchey, Rambow, and Brunt will each receive a gift certificate for a book, CD, or DVD of their choice for sending comments we printed. Send us your tips via the Windows Secrets contact page.

Contents  Index

   
   
TELL A FRIEND

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The address of this issue is http://WindowsSecrets.com/comp/080124

   
   
EDITOR'S BOOKSHELF

Windows Vista Secrets Get the tips you need about Windows Vista
The all-new Windows Vista Secrets helps novices and experts alike understand Microsoft's latest operating system. "To really appreciate what is in Vista, you almost need to read through the leading book on the product, Windows Vista Secrets, by Brian Livingston and Paul Thurrott," writes Rob Enderle, principal analyst of the Enderle Group, in TechNewsWorld. "It's 595 pages of things you can do with this product — most of which you probably wouldn't have discovered for some time, let alone right at first." Check the book out now for tips you can use.
More information: United States (B&N) / Canada / Elsewhere

Spam-Proof Your E-Mail Address, 2nd Ed. Spam-Proof Your E-Mail Address, 2nd Ed.
This 32-page e-book by Brian Livingston gives you step-by-step instructions that can prevent 97% of the spam that would otherwise clog an e-mail account. You could call it "Livingston's Spam Secrets." The PDF e-book is the result of months of experiments and tests we conducted. We now receive little or no spam to the addresses we used as guinea pigs. These tests show that you can make your e-mail addresses invisible to spammers, not just battle an ever-growing flood. The methods we describe work with Windows, Apple, and Linux and don't require any filters or block lists — but you can use those in addition to the book's techniques, if you wish. More info

   
   

Contents  Index

   
   
WACKY WEB WEEK

Pick up the phone, it's Ahnold

phone prank  The campaign trail can be a grueling, cold, and humorless place. What better way to brighten the day then with a supportive call from the Governator himself?

At least that's what Matt Romney, the son of Republican presidential candidate Mitt Romney, thought when he decided to play a practical joke on his father. Let's hope that a sense of humor runs in the Romney family! Play the video

Contents  Index

   
   
INDEX

The following topics appear in the free version

INTRODUCTION   Break time! Next issue will be Feb. 7
   
TOP STORY   Symantec edges out ZoneAlarm in Security Baseline
  Symantec suite garners most editor's choice awards
  One vote for an advanced new router
  Use Secunia and Software Patch for updates
   
KNOWN ISSUES   Leaving MSN may be easier than you think
  Are there any reasons to keep MSN Premium?
  Still more ways to access Administrative Tools
   
WACKY WEB WEEK   Pick up the phone, it's Ahnold
   
You get all of the following in the paid version

LANGALIST PLUS   Where's the Recovery Console in Windows Vista?
  What to do if Vista just won't start
  What Vista calls 'System Recovery Options'
  What the five tools are and what they do
  Yes, all this is a mixed bag of applets
   
PC TUNE-UP   ExtraOutlook is a free way to set Outlook loose
  How you can run two instances of Outlook
  Revisiting portable XP, made possible by MojoPac
  How to safely find and register a domain name
  Beware of Fanbox and other dubious Web 2.0 sites
   
PATCH WATCH   The new IE 7 and Silverlight are coming your way
  Preventing auto-install of the new IE 7
  I've already turned off Silverlight
  Vista reliability patch needs Intel fix
  MacMini won't patch unless QuickTime is updated
  WSUS admins need a hotfix in order to patch
  Vista Ultimate language packs block updating
   
Paid subscribers can access all old and new paid newsletter content
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To upgrade, simply make a contribution of any amount you choose.
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To upgrade to the paid version of the Windows Secrets Newsletter, please visit our upgrade page. Thanks in advance.

   
   

Contents  Index

   
   
YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, plus the week of Thanksgiving and the last two weeks of August and December.

Publisher: WindowsSecrets.com LLC, Attn: #120 Editor, 1700 7th Ave., Suite 116, Seattle, WA 98101-1323 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editorial Director: Brian Livingston. Editor-at-Large: Fred Langa. Associate Editor: Scott Dunn. Contributing Editors: Susan Bradley, Mark Edwards, Woody Leonhard, Ryan Russell. Research Director: Vickie Stevens. Program Director: Brent Scheffler.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com LLC. All other marks are the trademarks or service marks of their respective owners.

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Contents  Index