Need vendor recs for paid MS Office support
- I am looking for a highly reputable vendor to provide help desk support for many of the MS Office 2007 and 2010 applications for 8, 12 or 24 hours per day. Prefer an all inclusive contract rather than per occurrence charge.
- Also, its probably just as important to know which vendors to avoid.
- Although expensive, it is a business necessity to be power users in some of the applications like Excel, Word, Visio, PowerPoint.
- A former employer (no longer in business) contracted with a PA company (can't remember the name) for MS Office support and we got exquisite service from highly competent people.
- Specific vendor suggestions or other ways of locating such vendors will be very much appreciated.