Problems with getting to Bank statements once signed on
We have two new Win 8 laptops. When my wife signs in to our bank to get printed statements, everything is okay, until she actually clicks on the link to get access to the printed statement. For some reason, at this point it would appear that she gets hijacked, a "Search" screen shows up with a URL of http://search.conduit.com... etc. and she is unable to get to the bank statement.
On my machine, there is no problem getting to the bank statement - all appears to work as expected.
Can anyone shed some light on what is happening on my wife's machine? How do we fix it, because as far as the Bank is concerned, the problem is at our end and not theirs, which makes sense because I can get there and do the necessary banking stuff from my machine.
I have tried the same "process" on an older Win 7 desktop and it works as expected.
Any insight that anyone can provide will be graciously appreciated. Thanks in advance.
Ron M :) :) :)