always getting message about saving changes to normal.dotm in Word 2013
Whenever I exit Word 2013, even if I have not opened any documents, I first get an error "The file is in use by another application or user. (C:\users\David\AppData\...\normal.dotm)" followed by "Changes have been made that affect the global template, Normal.dotm. Do you want to save those changes?" (PDF of screenshots attached) I can click through these, but it is annoying, especially as Windows will not shut down without dealing with it.
I haven't found any support docs dealing with this in Word 2013. Per instructions for some earlier versions, I checked in Options/Advanced under the Save area and "prompt before saving Normal template" is not checked (as was suggested). There is though an "i" in a circle after that line.
Other steps suggested in the earlier version support docs suggest deleting Add-ins and Macros, but this is a new clean installation and I don't think I have any of either of those.