Office 2010 won't reinstall
I have a copy of MS Office 2010 that I obtained through MSDN license. (en_office_professional_plus_2010_x86_515486.exe) I had it installed on this machine and had to reinstall. Removed Office and reinstalled my original release (and MS download also) and re-entered the license key. The key is validated and the installation runs. However, the install terminates with "Microsoft Office Professional Plus 2010 encountered an error during setup." Uh, yeah...
Microsoft community suggested removing help folder (done), doing from a clean boot (tried) -- all didn't help. There is nothing in the Administrative events log except two warnings that .../Office14/Visio Content/ cannot be found. No other errors or warnings. This is an old license, I no longer have MS support thru MSDN.
Any ideas? Thanks!
Thanks; grabbed the log but couldn't see anything wrong (except it didn't work)
Knowing the msi installer logging control is major; thanks! I ran again after cleaning out my temp folder. It generated 16 MSI*.log files. Those I peered at all wound up saying
"MSI (s) (80:78) [14:22:32:840]: Windows Installer installed the product. Product Name: Microsoft Office InfoPath MUI (English) 2010. Product Version: 14.0.4763.1000. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 0."
but I don't see the @#$@ office suite anywhere and I still get the "...error during setup" on the window. I take it "error status" 0, means no (fatal) errors? Searched files for "error" and the like and don't see anything enlightening.
I've loaded the 16 log files onto my Dropbox public shared area. Now how to find it... The name on the account is "Jim Roberts" but that probably isn't definitive. I hate to post my email login ID here. I'll see if I can send you an email with it.
Really appreciate your suggestion and offer to take a look.
Tried send an email but blocked; what's safe way to give you my Dropbox link?