My positive experience with Macrium support
I don't work for Macrium, and am saying the following based on my personal experience with their support.
As you can gather from some of my previous posts here I am a very happy user of the paid version of Macrium Reflect.
But yesterday topped all my previous experiences with them. For a few days prior, some of my image-taking and verifying worked; others would abort during the verifying step.
I contacted macrium Support via email. They got back to me quickly with a request that I bring up their ''wizard" from my Macrium installation and send them some files for them to analyze.
Within 4 hours, not only had they solved my issue, but they sent out an update to all their users to address the issue for everybodies benefit.
I'm retired now; but I used to manage Tech. Support for a Fortune 100 company back in the days of IBM mainframes.
Macrium's support, in my estimation, is the best that I encounter raegarding any of the software on my desktop.