Search:

Thanks a lot. This is what fixed the issue.

Reply to JoeP517: The client is on a 64-bit machine but running the 32-bit Word, with SP1.
Reply to jwitalka: Yes, the default for both .doc and .docx is Word. The default for most graphic files...

When my client gets a Word file (.doc) attachment, it attempts to open as a graphic file. Any other attachment opens properly. This only happens if he attempst to open it directly from Outlook. If...

When one of my clients gets an attachment that has a .doc extension, it will only open it as a graphic type file and not display it correctly. He is running Office 2007 for all his MS apps (Outlook,...

I have found the solution to this issue. MS kb958012 is noted as for Office 2007. To make it work for Office 2010, change the directory reference of "12.0" (instruction #3) to "14.0". The "Fix it...

The client is using POP3 to retrieve his mail. He is using Norton 360 for virus protection.

I have a client that has just installed Outlook 2010 on his Windows 7 system. He is using this to retrieve his email from his gmail account. When he forwards an email with an attached file (jpg,...