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  1. Motherboard changed today. No more BSOD !!...

    Motherboard changed today. No more BSOD !! Hooray!!

    Thank you all for your comments.

    (off topic : I'm REALLY impressed by DELL : their ecosystem of diagnostic tools, their accuracy, and the...
  2. I contacted DELL and we ran some tests. These...

    I contacted DELL and we ran some tests.

    These show 2 errors :

    - SYSTEM CMOS : failed pattern test : code 4C00 :0320
    - SMBIOS : Undefined LM87A : Code 4600:021E

    They have decided to change...
  3. The BIOS is up to date. However, in the BIOS,...

    The BIOS is up to date.

    However, in the BIOS, there is an option to use only 1 core (out of 2). If I enable this, I have no more BSOD, and windows sees 2 'cpus' (1 core + hyper threading). I think...
  4. In msconfig, when I disable all services (even MS...

    In msconfig, when I disable all services (even MS ones) and startup programs, I still have the boot-time BSOD. The culprit may be amongst the drivers that are still launched with these msconfig...
  5. Thanks - Sure, I will call them as soon as I...

    Thanks - Sure, I will call them as soon as I better understand these BSOD, and I can show them some evidence. I would prefer not spending too much time arguing with them, and ending up with no laptop...
  6. BSOD at boot time, Code=F4/03, no minidump: failing CPU?

    Dear All,

    I just bought a Dell laptop (Win7 x64), and installed all the softwares I had on my previous laptop. After a few weeks where all was fine, I'm suddenly experiencing boot-time BSODs and...
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    [ I didn't know my reply would have to be...

    [ I didn't know my reply would have to be moderated - hence the double (now triple) replies ] ;)

    BitDefender's support solved the issue.

    Satrow: your message was very helpful. With Driver...
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    Many thanks for your help. sfc /scannow...

    Many thanks for your help.

    sfc /scannow returns no error.

    as vsserv.exe is a BitDefender process, I kept it with Driver Verifier. Please find attached the more informative minidump:

    34823
    ...
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    Hi Satrow, Thanks a lot. It happens that...

    Hi Satrow,

    Thanks a lot.

    It happens that vsserv.exe is BitDefender's main process. I've contacted their support.

    I'm happy to proceed with what you suggested, but is there any interest...
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    Can someone help with a minidump?

    Dear All,

    I just bought a Dell laptop, and installed all the softwares I had on my previous laptop.

    I am experiencing BSODs, and I cannot figure out which software/driver is at fault.

    It's...
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