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Thank you jscher2000 for your detailed reply. There was no initial agreement. This has been a learning experience none-the-less.
To maintain goodwill I will provide the password to them. Thanks...

Hoping someone has some experience in this area.

About 4 years ago, a business hired me to create approximately 10-12 forms that they use daily. A couple of years later they paid me to modify...

IE | Tools | Internet Options | Programs

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Sherry try line 97 on the right hand side Increase the size of Taskbar Buttons at Kell's Korner Windows XP Tweaks.

Again it's a vbs. Line 97 has 4 tweaks: decrease, undo the decrease, increase ...

I've never used it, but I think she has a problem with her taskbar that the Restore to XP Default would possibly correct. That vbs is available separately if one doesn't want to run the tool. Any...

Does anyone else have the words Quick Launch taking up some of the space on the Taskbar as in Sherry's screenshot?

Sherry, you could try Taskbar Repair Tool Plus available from Kelly's Korner.

Maybe this helps - ...nothing occurs after you click a link

You could try the "Clear List" button in Start Menu - Properties | Customize | General tab | Programs.

Youi're welcome Bob. Spider takes it out if you let it run in XP.

Unzip this attachment and put it in C:WINDOWSPCHEALTHHELPCTROfflineCache

Windows doesn't replace that .dat if deleted.

Do you still have this index.dat file?

C:WINDOWSPCHEALTHHELPCTROfflineCacheindex.dat

msinfo32.exe needs it.

Found in google groups if this helps: "Only way to reset is to reset Client Side Cache and hack registry to remove NETCACHE values."

Often viruses can have components inside system restore files where the AV programs can't remove them. Try turning off System Restore temporarily and running your AV program again.

I don't know Alan; is there somewhere on my box I can check? From the help file:"For help troubleshooting any problems, or for any support requests, please post at the Official Javacool Software...

(Edited by HansV to make URL clickable - see <!help=19>Help 19<!/help>)

Javacool has a nice little freebie called Doc Scrubber that analyzes and/or scrubs Word 97, 2000, and XP documents....

I believe this will do it; can anyone confirm?

In regedit, go to HKEY_LOCAL_MACHINESoftwareMicrosoftProtected Storage System ProviderusernameData
and then delete all the long-numbered sub-keys...

Thank you John. I don't know why the mother wants to display the addresses there, but I'm guessing she doesn't know how to see them in the header. I wasn't sure if there was a customized menu item...

Trying to help someone in another forum who is trying to help his mother who wants to be able to show e-mail addresses in the To: field (above the body of an opened received CC message) instead of...

There is an issue with Notepad.exe and it's shortcut for people who have run Cleaner-type programs where duplicates may have been removed. CWShredder for one removed an instance of notepad.exe but...

Another vote for "prompt" - easiest way to run the stuff you trust and still keep control of activeX.

kmack, something worth trying would be to first backup this key (just in case <img src=/S/yadda.gif border=0 alt=yadda width=15 height=15>):
HKEY_LOCAL_MACHINESoftwareMicrosoftProtected Storage...

You don't have to delete anything guys, just stick the attached index.dat into C:WINDOWSPCHEALTHHELPCTROfflineCache

"The File | Page Setup dialog has nothing to do with the position of toolbars (sorry, Telo)"

It asks if you want to change the default for the .dot in use - I figured it would do it. Thanks for...

Open the doc and then File > Properties > Summary will show which template it was based on. Drag the toolbar where you want it and then File > Page Setup > Default - and then answer "yes" to the...

I just delete them. If it's a folder you are keeping, Windows creates a new one should you choose thumbnail view again.