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  1. The path for Autorecover files is local: ...

    The path for Autorecover files is local: c:\Users\<username>\AppData\Roaming\Microsoft\Word.
    Default file location is a network share.
    We are also using a DMS (DocsOpen) and have set our...
  2. Thanks for your reply. Yes, I realize 5 minutes...

    Thanks for your reply. Yes, I realize 5 minutes is aggressive but our lawyers sometimes find even that is not frequent enough if they happen to crash. In any event, the issue is one of being unable...
  3. Word 2010 on Windows 7: Auto-recover hangs Word

    Can anyone point me to a solution to this issue? We have still not rolled out to all our users and this is becoming a real showstopper.

    We have set our autorecover to every 5 minutes. During the...
  4. Outlook 2003 -- recipient sees duplicate text within a message

    I have a user who sends emails composed in RTF to external addresses and the recipient sees the original text duplicated immediately below, almost as if it had been cut and pasted in below the...
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    A user opens an email message that has been saved...

    A user opens an email message that has been saved to a sub-folder. She clicks on "Actions -- Resend this Message" and sends it to the original recipient and/or additional recipients.

    The sent...
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    Why wouldn't any temporary internet files be...

    Why wouldn't any temporary internet files be saved to the temporary folder?

    I have two users whose folders are suddenly completely empty (as in "now you see 'em, now you don't") and no new files...
  7. Using MS Word 2003 SP3 on XP Operating System...

    Using MS Word 2003 SP3 on XP Operating System
    This seems to be a new wrinkle:

    A document has form fields in it, e.g., a check box on page 7.

    I would like to print only page 1. When I choose...
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    I have a user whose Outlook autocomplete refuses...

    I have a user whose Outlook autocomplete refuses to store a particular name. All the other names in the file autocomplete normally, but one name never seems to be stored.

    No matter how many times...
  9. Thanks. You've basically confirmed my own...

    Thanks. You've basically confirmed my own assumptions which is what I told the people involved. I think if these files were being managed by our DMS the problem would be averted but they have...
  10. I'm not sure if this is really Excel-specific or...

    I'm not sure if this is really Excel-specific or a general MS Office issue but this incident occurred with an .xls file so I'm posting here.

    One person is editing a spreadsheet stored on a network...
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