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Remember, back in the MSDOS days circa '91 and prior, when MAC and the burgeoning Win2 were each poo-pooed as the "WIMP" interface - "Windows, Icons, Mouse (Meese?), and Popups" by command-line...

@Gary AND @Andrew:

Good job, both of you! I hope the OP, your net "client," feels the same; nevertheless, I appreciate the succinct reminder, thus the Thanks.

Regards,
Gene

Do you have the proper printer driver for HER machine loaded in YOUR machine? Please do not be offended by that, or the following, suggestion.

If NOT, do so now; then test your Excel sheet. If...

Check the event logs.

Someone did something naughty, or didn't finish doing something unauthorized - the latter assuming you would know about authorizations on that workstation.

Only IT would...

I wonder if your "dealer" installed a legitimate copy of XP-SP3 on ANY of your 3 systems.

I'm not sure there IS a legitimate XP-SP3 new install.

If this is the case:
(1) your seller has...

How are the individual "Actual Hours" entered:

If you have one record row for each unique combination of Order Number and Date, yet work on a particular order in several dis-jointed session on any...