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    I found the problem and it's going to sound...

    I found the problem and it's going to sound silly. It was caused by eating a stupid Christmas cookie at my desk. Someone sent a batch of sugar cookies to our office and they have round green and red...
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    467

    Shift+c (Uppercase c) Hijacked?

    Shift+c no longer produces a capital "c". I can get an uppercase "c" with caps lock and in Word & Wordperfect, I can type a lower case "c" and convert the case. I can also use shift plus other keys...
  3. Outlook Message Text Not Displaying, but Shows when Replying (Outlook 2003)

    We're using Exchange Server 2013 and some messages in Outlook 2003 show all the header information (subject, from, date sent, etc.), but the body of the message is blank. When I reply to the message,...
  4. Turning Underscore into Continuous Line when Resending - Outlook 2003

    Previously, when resending a message, I could add a separator line between my original message and new text by typing a series of underscore characters. When I hit the Enter key, the underscore...
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    2,686

    EULA Accept/Decline Window Keeps Popping Up

    On two of our workstations (Windows 7, Office 2003), the Microsoft Office EULA window pops up everytime the users open one of the Office applications. After accepting the agreement, the programs run...
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    999

    File Names with Asian Characters

    Somehow, many of our files (gif & jpg) have been renamed with Asian characters or in some cases, just rectangles. The workstation that appears to be the source of the problem is using Windows 7, but...
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    Scrambled Display Names

    One of our workstations is running Outlook 2007 / Windows 7 / Microsoft Exchange. Sometime overnight, the Outlook display names became scrambled. Emails intended for for specific people were sent to...
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    It used to be that I could selectively delete...

    It used to be that I could selectively delete entries in my browsing history within Windows Explorer (Documents and Settings/User/Local Settings/History), but that folder seems to have disappered...
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    A notice for a Windows Update (for Root...

    A notice for a Windows Update (for Root Certificates, KB931125) appeared on my taskbar this morning. I downloaded & installed the update and then the icon appeared again on the taskbar. I installed...
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    Re: Delete History form Registry (XP/SP3)

    I don't know what you mean by "Zone", but you're probably right about security software. After looking more closely at the list of web sites, I recognize many as sites that I would never...
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    Re: Delete History form Registry (XP/SP3)

    I've tried that. I looked at the registry again and some type of browsing history is still there. One of the places where this history is kept is HKEY_CURRENT_USER Software Microsoft ...
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    Delete History form Registry (XP/SP3)

    How do I remove web site listings from the registry? I noticed thousands of visisted web sites in some folders (...zonemapdomains, ...psphistory, etc.). I found that I can delete the keys manually,...
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    Re: Trouble with Attachments (Outlook 2003/SP3)

    Yes, that is what this user has had to do for 6 months now (and I'm just now finding out about!)
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    484

    Trouble with Attachments (Outlook 2003/SP3)

    One of our work stations has trouble with attachments to messages it receives. If we try to open an RTF file attached to an email for example, an error message says "Can't create file "....". ...
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    608

    Re: Word closes multiple files (Word XP, SP2)

    Thanks. Renaming Normal.dot corrected the problem. I found two of them.
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    Re: Word closes multiple files (Word XP, SP2)

    It appears that this thread is at least 16 months old and I found it with a search. We have a similar problem on one workstation running Word 2003 & Windows XP. Selecting the "Close Window" button...
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    Re: Paint Default Page Setup (XP-SP2)

    Thanks for the suggestions. This issue is just a matter of convenience and reduction of steps. The only thing I use MSPaint for is quick printing of screen captures and the default setup prints the...
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    Paint Default Page Setup (XP-SP2)

    The default print scaling for the Paint program page setup appears to be "Adjust to 100% normal size". When I print a screen capture, the image comes out on 4 8-1/2" x 11" sheets. Can I change the...
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    Odd/Even Section Breaks (2003 SP2)

    I'm trying to set up a document with margins set differently for odd & even pages so that I always have a wider margin on the left side of a double-sided pages. It seems like section breaks are the...
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    Re: No 'Insert Signature' Option (2003 SP2)

    Thanks, Hans. We also discovered that by unchecking the box "Use Microsoft Office Word 2003 to edit email message", that "Signature" now appears under the "Insert" tab.
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    No 'Insert Signature' Option (2003 SP2)

    We created a signature in Outlook 2003 for one of our users, but left the default signatures for both new messages and replies/forwards as "none". However, when composing a message on the...
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    Shut Off when Idle (Word 2003/XP sp2)

    One of our workstations is closing Word automatically after about 10 minutes of sitting idle. This appears to happen only when the program is open, but there are no open files. Once we start a new...
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    Re: Uninstall Japanese Language Pack (XP Pro/SP2)

    Thank you. That appeares to be the solution.
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    Uninstall Japanese Language Pack (XP Pro/SP2)

    We have a Japanese employee who apparently installed the Japanese language pack on the computer he was using. We updated his workstation and I want to set up his old workstation for another...
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    Document Already Open? (97 SP2)

    I'm using Word 97 on a workstation running XP SP2. Frequently when I open a file, I get the message that "(file being opened) is being used by (me). Do you want to make a copy?" All I can do is...
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