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  1. Re: SP2 install fails - trashes Windows (SP-1 to S

    Thanks for the suggestion -- in my case the solution turned out to be installing SP-2 from Safe Mode. The installation was a lot slower that way, but looks like everything is working normally now.
    ...
  2. Re: SP2 install fails - trashes Windows (SP-1 to S

    Well, I tried waiting an hour, with no better results. The recovery procedure described in the MS KB article also fails, with what looked like hundreds of "access denied" messages flashing by while...
  3. Re: SP2 install fails - trashes Windows (SP-1 to S

    It *appears* to hang - I've left it for 30 minutes with no apparent hard drive activity. Maybe I should give it an hour next time?

    Jon
  4. SP2 install fails - trashes Windows (SP-1 to SP-2)

    When trying to install SP-2, the installation hangs near the end, while saying "running processes after install." When I reboot, Windows detects an incomplete installation, and tries to restore...
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    Re: NTbackup crashes Windows (XP Pro SP-1)

    Shadow copy is a feature that was added to NTBackup in WIndows XP that lets it back up open files. You can disable it from the "Advanced" features button when you start a backup. I know that some...
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    NTbackup crashes Windows (XP Pro SP-1)

    I've just started using a new IBM ThinkPad with Xp Pro SP-1 on it. When I try to use Windows' backup program (Ntbackup), it causes a blue screen crash. The following is logged in the Event log: ...
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    Keyboard shortcuts - no Windows key

    I've just purchased a new IBM ThinkPad -- very nice keyborad, but it doesn't have a "Windows" key. There are a number of keyboard shortcuts with the Windows key that I like to use -- Windows + E to...
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    Re: Scheduled backup failures

    I hadn't checked this, but I just did, and yes, it is.

    Jon
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    Scheduled backup failures

    I've been having trouble with scheduled weekly backups that work fine for a number of weeks, then stop running without warning. It's happening on 2 computers, on 2 different Windows 2000...
  10. Office 2000 over Works Suite 2002? (Office 2000 SR-1)

    I need to install Office 2000 Professional SR-1 on a computer that has Windows XP Home with MS Works Suite (including Office 2002) already installed. I plan to uninstall all the Works Suite and Word...
  11. Office 2000 over Works Suite 2002? (Office 2000 Pro SR-1)

    I need to install Office 2000 Professional SR-1 on a computer that has Windows XP Home with MS Works Suite (including Office 2002) already installed. I plan to uninstall all the Works Suite and Word...
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    Document Opening problem (Word XP)

    I've run into a situation I need help with, on a computer running Office XP Professional and Windows XP Home. When you open a Word document from Windows Explorer, by double-clicking on it, the file...
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    Can't install Personal Web Server

    I am trying to set up Macromedia Ultradev 4, but have been unable to fully install the Microsoft Personal Web server. During the installation, I get the error message "sysocmgr performed an illegal...
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    Re: Windows folder view - Thanks!

    Dave-

    Thank you, thank you, thank you! The registry edit fixed the problem. I spent a long time searching the MS Knowledge Base, but never came up with that article.

    Jon Falk
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    Re: Windows folder view

    Phil-

    Thanks for your suggestions. I'd been trying various combinations of them repeatedly, except for TweakUI, which I hadn't thought of. I already had TweakUI installed, with "Save Explorer...
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    Re: Windows folder view

    Thanks for the suggestion, but I've tried that. Windows does not seem to remember the new settings -- it keeps reverting to the date order. I'm wondering if there is some registry edit that is...
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    Windows folder view

    Recently, the order in which files initially appear when I open an Explorer Window changed from alphabetical to date order. I have gone into the "Folder Options --> View" settings and tried various...
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    Re: Document name or path not valid

    Hi Phil-

    Thanks for your suggestion. I'm afraid Q229426 doesn't seem to apply to my situation, since it refers to HTML-formatted documents with Web links in them. All of the files I've had...
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    Re: Document name or path not valid

    It's POP3 mail, and I'm using Norton Antivirus 2000, with E-mail scanning enabled.
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    Re: Document name or path not valid

    No, I can't open it by any route. I can't find a common factor among the several people who have reported this, except perhaps going back and forth between Word 97 and Word 2000, but I'm not even...
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    Document name or path not valid

    Several times in the last few weeks, I've received Word attachments to E-mails. When I try to open them I get the error message "The document name or path is not valied," and I'm unable to open the...
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