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    Susan, I just logged in to thank you for the...

    Susan,
    I just logged in to thank you for the most useful column I've run across in ages. I have an older Win7 PC that has been used only rarely since I switched the home mostly to Apple products....
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    Windows 8.1 update lost files?

    I recently installed the Windows 8.1 Update on a virtual-machine setup. In this case Windows is installed on Parallels Desktop running on a Mac using OS X 10.3 (the latest available version).

    I...
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    What can change a service's startup type???

    For about a year, my Print Spooler service fails to start at boot because its "startup type" is "manual." No matter how many times I change it to "automatic," it's always reset to "manual" after...
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