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  1. I installed EMET but it wouldn't allow me to open...

    I installed EMET but it wouldn't allow me to open any websites and the exception shown always had the word "Rapport" included. I have had Trusteer Rapport installed for a long time so I'm guessing...
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    Thank you for the advice. Amazon have told me...

    Thank you for the advice. Amazon have told me that I will have to reinput payment details the next time I buy anything, so they have already removed my info. The Sophos scan that I just ran reported...
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    They just said "After careful review of your...

    They just said "After careful review of your account, we believe it may have been accessed and used by a third-party to attempt to make purchases without your permission. It seems that someone...
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    Thank you for the suggestion. I'm currently...

    Thank you for the suggestion. I'm currently running a scan with the standalone Sofus Virus Removal tool as I'm feeling somewhat paranoid at the moment, this being the first time I have ever been...
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    My Amazon account has been hacked!

    I've had a few peculiar things happen with my W7 desktop over the past week or two. First, my Logitech Trackball began sticking, ie, it wouldn't let me drag stuff, the left button had to be clicked...
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    Thanks tuppence, yes I'm aware that there's an...

    Thanks tuppence, yes I'm aware that there's an outdated file there and I could probably just delete it however, there's an awful lot of other stuff in the folder Secunia is showing me and I'm not...
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    I think I'll just ignore it as I'll probably muck...

    I think I'll just ignore it as I'll probably muck something up. If and when Windows Update wants me to install it, I will! :)
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    I just have to say that even though I have...

    I just have to say that even though I have downloaded it, Secunia is still telling me that it needs to be updated!!!
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    Many thanks kind sir, now done. :D

    Many thanks kind sir, now done. :D
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    I also have Secunia advising an update of...

    I also have Secunia advising an update of Microsoft Core XML Services (MSXML) 6.0 but when I click on it in Secunia it takes me to a download page where there are a choice of several files to...
  11. Many many thanks. I don't know how I missed it!

    Many many thanks. I don't know how I missed it!
  12. Help required uninstalling a game, please.

    I downloaded a game from Gamigo called Golfstar and played it for quite a while. There are a lot of files associated with the game on my HD as it's a multiplayer and quite big but, the game is ending...
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    Text stuck on desktop!

    I use both Outlook.com and Windows Live mail but a problem has suddenly occurred with the junk mail folder in Outlook. When I right click on it to empty the junk emails, the text box stays on my...
  14. Thanks I'll try it again today, utilizing your...

    Thanks I'll try it again today, utilizing your suggestion. The router is pretty old.
  15. Could a game download cut off connection?

    Is this just a coincidence or could my husband downloading free game software on his laptop be the reason why we suddenly lost connection to the interent twice?

    I have a desktop Lenovo running W7...
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    This thread has answered a question that I was...

    This thread has answered a question that I was going to ask, thanks. My husband has had a Toshiba laptop for a year now and I recently turned on the built in assistance which supposedly lets you know...
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    Coincidentally I got a call for help from my...

    Coincidentally I got a call for help from my sister in law as she was getting exactly this message when attempting to access many websites. She had downloaded IE10 and found that it slowed her...
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    I'll try that thanks.

    I'll try that thanks.
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    Nope, nothing works. I tried everything suggested...

    Nope, nothing works. I tried everything suggested in the MS IE community page including using IE (no add ons) and clearing my SSL cache, plus I downloaded a fix it for IE. I'm still getting the error...
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    I'm getting exactly the same error message when I...

    I'm getting exactly the same error message when I try to login to a couple of my financial websites. I'll try examining my add-ons. Thanks for this thread.
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    I removed Java from my PC using the free version...

    I removed Java from my PC using the free version of "Revouninstaller" as it allows for a thorough clean including all the registry items and folders involved.
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    Thanks for all the advice guys (and sorry it...

    Thanks for all the advice guys (and sorry it takes me so long to reply...my ISP is having trouble sending my emails!) The last time I spoke to her she said everything was back to normal and she...
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    I'm advising her via Facebook at the moment. I...

    I'm advising her via Facebook at the moment. I suggested Malwarebytes and she said she did a full scan which found nothing. I also got her to run Trend Micro's Housecall with the same result. The...
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    Thanks Fred. I sent her to that already and she...

    Thanks Fred. I sent her to that already and she told me that it tells her that she has the virus but won't remove it unless she pays! Her laptop has died completely now apparently so I don't know if...
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    iLivid virus removal

    My daughter in law has an old XP laptop that seems to have become infected with the iLivid virus. I looked online for help removing it since Malwarebytes and her AV haven't, but all I can find are...
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