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    Update - Good news & Bad news. I now have a...

    Update - Good news & Bad news.

    I now have a new modem. A Cisco of some sort And I have had a good connection since Thursday afternoon.

    Bad news is that the tech said I owned my own modem. The...
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    Well, I finally gave up and called. It was...

    Well, I finally gave up and called. It was almost as painfull as I had anticipated.


    Since changing my splitter out, I had lost connection once or twice. When I got home this evening,...
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    Just an update. My cabel in was hitting a 5...

    Just an update.

    My cabel in was hitting a 5 way splitter that had 3 terminating resistors and one cable going somewhere in the house. I can just about guarante that that one cable is not...
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    I will report back, but I have cable, not DSL as...

    I will report back, but I have cable, not DSL as you seem to have.

    I may take time tonight to make the call.
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    Well, I have not done that yet. I will...

    Well, I have not done that yet. I will doublecheck the cables.

    I did chat with support, but they said they cannot issue a new modem. I would have to call tech support for that.

    She did...
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    Good thought, but cable length is not an issue...

    Good thought, but cable length is not an issue with this one.
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    oops

    oops
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    Well, those "several rounds of tests" are what I...

    Well, those "several rounds of tests" are what I have wanted to avoid. That is why I have not contacted them yet and have considered replacing the modem at my own cost.


    And RG, my current...
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    Well, that is certainly more positive than I...

    Well, that is certainly more positive than I expected. Do you agree that the problem seems to be with the modem/installation, and nowhere else?
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    I have not had TW check anything. With the...

    I have not had TW check anything.

    With the problem being intermittent, I had little hope of finding a resolution without spending more time that I would like with tech support.

    Maybe I can send...
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    This new router gives me some extra capabilities...

    This new router gives me some extra capabilities that I did not have before. Mostly the display on the router itself.

    I lost connection overnight and I need to correct one thing. I get a yellow...
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    I will post some ipconfig and ping information...

    I will post some ipconfig and ping information next time it happens.
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    Trouble with network connections

    I am not sure what to try next - I am thinking of replacing my cable modem. But I am getting ahead of myself.


    Some facts..
    Time Warner cable - Terayon TJ715 modem Have had this for years...
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