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  1. Check the Windows Error Logs

    Might be a permissions issue.

    Have you looked at the Windows Error Logs? That might give you a clue. Alternatively, you can look at the Windows Update log files if you've got lots of time.
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    [SOLVED] If you think that performing a major operating...

    If you think that performing a major operating system upgrade without confirming the drive is without error, you have no viruses, Windows 7 or 8 is running without errors, Windows updates are...
  3. I've had to use the GWX utility on two of my...

    I've had to use the GWX utility on two of my customer's machines. It works.

    In both cases, they got a pop-up asking if they wanted to upgrade to Windows 10 right that very second, or if they...
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    Because people running windows 7 don't need to...

    Because people running windows 7 don't need to replace MS Office.
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    Windows Repair Tool

    I've upgraded about 50 machines so far, and spend more time preparing for the upgrade than the upgrade itself: Full disk scan, full virus check, all updates, and finally, Windows Repair Tool from...
  6. Thread: Connectivity

    by bobdog
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    735

    Thx.

    Thanks, Sudo. I was dealing with the very same problem.
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    I think that the Windows 10 upgrade is only...

    I think that the Windows 10 upgrade is only available for non-enterprise versions of Win7 and Win8.1. According to Microsoft, the free Win10 upgrade is not available for Vista users unless you buy a...
  8. Holy cow. Do you realize how many Windows Error...

    Holy cow. Do you realize how many Windows Error Log entries that is? I'm guessing two or three trillion.

    Seriously, have you guys LOOKED at your error logs lately?
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    I'm going strictly on memory here, but I believe...

    I'm going strictly on memory here, but I believe the free upgrade will be available through about the end of July, 2016. I want to say July 23 or so.
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    I would generally agree, with one huge caveat: If...

    I would generally agree, with one huge caveat: If you run Quickbooks, don't do it for a while. As soon as you start Windows 10, you'll find out that Quickbooks 2014 and earlier are not compatible and...
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    If you're a small business, do you run Quickbooks...

    If you're a small business, do you run Quickbooks for accounting?

    If you do, stay with Windows 7. QB 2016 is a train wreck under Windows 10.
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    Happy to help: Outside of a dog, a book is a...

    Happy to help:

    Outside of a dog, a book is a man’s best friend.
    Inside of a dog, it's too dark to read.
    - Groucho Marx
  13. It's easy enough to fix if you use File History...

    It's easy enough to fix if you use File History or have a backup.

    Simply restore normal.docm and normalemail.docm from backup.
  14. Good advice.

    Best advice today. I had to roll back one of my clients to Windows 7 after Quickbooks 2016 completely lunched Windows 10. I didn't have a recent system image, and I wish I had. Took me two days to...
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    But wait! There's MORE!

    Just to follow up, I did that clean install of Windows 7-64 on a brand new hard disk, installed all 225 Windows updates, and then installed Quickbooks 2016 and the R3 Quickbooks update. No other...
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    [SOLVED] I use Windows Repair Tool on every machine before...

    I use Windows Repair Tool on every machine before I even attempt an upgrade to Windows 10. Be sure you run it in safe mode.
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    I had upgraded about a month and a half before I...

    I had upgraded about a month and a half before I installed Quickbooks and Build 1511, so rolling back to Win 7 is not an option.

    My client's machine had Windows 7 issues before I upgraded to...
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    Heads up: Windows 10 / Quickbooks 2016

    If you're a small business user about to switch to Windows 10, and you're a Quickbooks user, you might want to wait a while.

    First, you can only use Quickbooks 2015 or 2016. 2014 and earlier...
  19. The Build 1511 update is a persistent bugger. You...

    The Build 1511 update is a persistent bugger. You can spurn it, you can uninstall it, you can cuss at it, but it comes back, over and over.

    I'm working on a machine that installed it twice,...
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    Like many internet giants, as a matter of policy,...

    Like many internet giants, as a matter of policy, Google presumes ownership of anything and everything they touch. There's a reason their privacy options are so convoluted and changed so often.
    ...
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    I would think that Windows Secrets would insist...

    I would think that Windows Secrets would insist on vetting advertisements and advertisers, if for no other reason than to protect your own reputation. I would allow nobody to use my business name...
  22. $25.00 might buy you a semi-experienced 8th...

    $25.00 might buy you a semi-experienced 8th grader, Bob. Around here, figure $100.00 per hour. If it's a Mac guy, figure $160.00.

    Unless you want amateur hour, make your bet on the first tee.
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    Maybe it's more than skipped updates. Went...

    Maybe it's more than skipped updates.

    Went through this with one of my machines. It may be that Windows update doesn't recognize your machine at the moment, which shouldn't surprise anyone,...
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    Sticky: Good article. Thanks.

    Good article. Thanks.
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    Automate saved import

    Many thanks. I needed that, Bill.
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