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  1. Replies
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    I'm a bit paranoid, so I added a disk check to my...

    I'm a bit paranoid, so I added a disk check to my standard backup procedure. I learned how to use pre/post commands with Acronis True Image. I decided to simply run "chksk C:" AFTER the backup, and...
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    I just got hit by this problem yesterday on one...

    I just got hit by this problem yesterday on one of my laptops. I restored my Acronis image file from July 3, and then the system was busy "checking for updates", and never would download the updates...
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    I use Acronis True Image, and assume that its...

    I use Acronis True Image, and assume that its "verify option" works properly. I've never had a problem trying to restore any of the images that I copied to my external drive.
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    This sounds normal to me, especially when a large...

    This sounds normal to me, especially when a large number of updates must be processed. I just installed Tuesday's updates for two computers, and they both showed the same message. This is often...
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    When you download the EXE file, just click on the...

    When you download the EXE file, just click on the file to run it. It only takes a few seconds to change your "Windows 10 update" setting - just click the button at the bottom of the screen.
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    Simple way to avoid the Windows 10 update is to...

    Simple way to avoid the Windows 10 update is to use "Never 10" from Steve Gibson. I've done this on several PCs for friends and family:
    https://www.grc.com/never10.htm
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    Looks like we finally found the source of the...

    Looks like we finally found the source of the problem:
    http://www.eileenslounge.com/viewtopic.php?f=26&t=23892&p=185553#p185553
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    Very simple - user error!

    Very simple - user error!
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    It did not work for me last week. I will try...

    It did not work for me last week. I will try again next week when I visit her.
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    Yes, Control-P shows the print dialog for...

    Yes, Control-P shows the print dialog for everything else. And I agree that the logical conclusion is some sort of macro. But after looking at this for an hour (on Tuesday), I never found the...
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    We checked this, and it showed that Control-P was...

    We checked this, and it showed that Control-P was correctly mapped to the FilePrint dialog.
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    I forgot to note this, but I did check for that...

    I forgot to note this, but I did check for that possibility.
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    No, I did not see anything unusual in that Word...

    No, I did not see anything unusual in that Word document. And no updates were installed, even though the computer was VERY busy - still not sure what exactly was happening in the background.
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    I assumed Windows was corrupt, so my final...

    I assumed Windows was corrupt, so my final solution was to restore from an earlier Acronis backup. I chose the May 20, 2016 backup image. After 30 minutes, the PC booted up fine. After all her...
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    I asked about her about that possibility. She has...

    I asked about her about that possibility. She has LOTS of Word macros, but did not remember making any changes to them. It will take some hands-on investigation to find the culprit.

    Worst case is...
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    OK, I will try this when I visit her tomorrow.

    OK, I will try this when I visit her tomorrow.
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    Word 2003 - no dialog box after Control-P

    A friend started having a weird problem today. They can use Control-P to get the standard print dialog box for most programs, but NOT in Microsoft Word.

    When they use File / Menu /Print (or...
  18. [SOLVED] After 4 days and 19 hours of "up time", I declare...

    After 4 days and 19 hours of "up time", I declare this a success - the SSD firmware has eliminated the reboots.

    Thank you ALL for your assistance :p
  19. [SOLVED] The firmware update looks promising. So far the...

    The firmware update looks promising. So far the laptop has been running 26 hours without a reboot - first time it has gone more than 14 hours without a crash / reboot.
    Now 44 hours of up time ......
  20. [SOLVED] I did NOT find the OCZ Toolbox (SSD Management...

    I did NOT find the OCZ Toolbox (SSD Management Tool) useful as diagnostic software for the OCZ Vertex 3 SSD. But I can use the OCZ Toolbox to install newer firmware (I did it back in 2011)....
  21. [SOLVED] I ran chkdsk c: /r as my first response to the...

    I ran chkdsk c: /r as my first response to the "0x000000f4" error code. I'll try to locate diagnostic software - this is an OCD Vertex SSD.
  22. [SOLVED] I've run multiple passes of MemTest86 for several...

    I've run multiple passes of MemTest86 for several hours - with no errors.

    Based on the last few days, the machine has been rebooting 1-2 times over a period of 12 hours. So only time will tell ...
  23. [SOLVED] The Application log doesn't show much. Most of...

    The Application log doesn't show much. Most of the errors are due to Apple's Bonjour service.

    There is a pattern of reboots in the System log. Basically a message about an unexpected previous...
  24. [SOLVED] Surprisingly to me, nothing relevant appeared in...

    Surprisingly to me, nothing relevant appeared in Event Viewer.
  25. [SOLVED] That did not happen due to time constraints -...

    That did not happen due to time constraints - both hers and mine.

    Now her laptop is randomly rebooting - mostly while she is NOT using it?!?! I may have to swap the hardware back again, and let...
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