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  1. Replies
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    @ areader Re your #8 post (a) stay as far...

    @ areader

    Re your #8 post

    (a) stay as far as possible from Windows 8 - Windows 7 is totally reliable, Win8 is a disaster

    (b) "not that" 'I can afford a new computer' - I take that to mean...
  2. Don't rush into that. It is likely the...

    Don't rush into that.

    It is likely the gold-plated contacts on your VGA card need to be cleaned.

    The gold-plated contacts become tarnished over time, so begin to lose contact. Remove the VGA...
  3. From the KB2454362 article: The article is...

    From the KB2454362 article:


    The article is not well-written, contains obvious errors, and does not provide sufficient details of how to perform the steps.

    I understood your #1 post as meaning...
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    348

    I regularly need to install updates for Win7 and...

    I regularly need to install updates for Win7 and Win8/8.1 on customers' computers. I use Portable Update http://www.portableupdate.com/

    Check it out.
  5. You cannot change the folder name of a user...

    You cannot change the folder name of a user account.

    Best to create a new user account using the name you want, log out of the old account and log in to the new account then delete the old...
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    @ Roland. Probably what MikeyTG1024 meant was...

    @ Roland.

    Probably what MikeyTG1024 meant was that the Administrator account permits access to anything in other user accounts. By "An admin would access your account files and items via the file...
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    @ cmptrgy #11 post Yes, you should be able to...

    @ cmptrgy #11 post

    Yes, you should be able to install the 32bit version of MS Office 2007 under Win7 64bit. In fact that is exactly what I have on my system; no problems.
  8. Replies
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    111

    In my experience of the problem as described in...

    In my experience of the problem as described in the #1 post the first thing to check is that any phones connected to the line have filter/splitters correctly connected. If filter/splitters are not...
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    Big heaps. The main reasons for running 64bit...

    Big heaps.

    The main reasons for running 64bit software are to allow use of more RAM, and to fully utilise the multi-threading capabilities of newer CPUs - IOW to take full advantage of advances in...
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    Maybe you could use the "Test Area"...

    Maybe you could use the "Test Area" http://windowssecrets.com/forums/forumdisplay.php/29-Test-Area to work out what is causing the problem?
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    Works as expected in my IE11 too, though as...

    Works as expected in my IE11 too, though as satrow says larger version isn't much larger. Dunno what's going on there.
  12. @ sanang You're welcome. Many users miss that...

    @ sanang

    You're welcome. Many users miss that "Locations" link in the "Libraries". It can be really useful though, e.g.: user might have a 2nd HDD in the computer (D:\Data) with a large "Pictures"...
  13. Check that "Favorites" is not in the "Locations"...

    Check that "Favorites" is not in the "Locations" list for your Pictures folder.

    43255
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    @ satrow #14 post I get exactly the same...

    @ satrow #14 post

    I get exactly the same result as you.
  15. 64GB not 64MB.

    64GB not 64MB.
  16. Perhaps I should expand on my #12 post. Most...

    Perhaps I should expand on my #12 post.

    Most times when I use jv16 it is to clean the registry of invalid entries after I have removed virus/rootkit/malware/PUPs infected "objects" (often...
  17. Strange. I have used jv16 since Fred Langa wrote...

    Strange. I have used jv16 since Fred Langa wrote an article comparing registry cleaners quite a few years ago; jv16 topped Fred's results. As far as I recall Fred's article was back in the Langalist...
  18. The full "offline" installer for FF 38.0.1 is...

    The full "offline" installer for FF 38.0.1 is available for download from: https://www.mozilla.org/en-US/firefox/all/
  19. Replies
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    Gotcha. Yeah, now I remember seeing a few ADSL...

    Gotcha. Yeah, now I remember seeing a few ADSL routers that had a "WAN" Ethernet port. Wondered what it was for when the customers had ADSL connections but never got around to looking up what it is...
  20. @ LesF Left-click "Start". 43168 ...

    @ LesF

    Left-click "Start".

    43168

    Right-clicking "All Programs" then left-clicking "Open" will go to "C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu"

    Right-clicking "All...
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    According to...

    According to http://en.wikipedia.org/wiki/ANSI.SYS it's a DOS driver from way back.
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    I don't have it in my C:\Windows\System32 or...

    I don't have it in my C:\Windows\System32 or anywhere else in C:\Windows

    Win7 Pro x64, clean install July 2014.
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    Rootkits were detected and removed using Combofix...

    Rootkits were detected and removed using Combofix from http://download.bleepingcomputer.com/sUBs/ComboFix.exe Note this program is intended for use by competent computer professionals or very...
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    Most of my customers have ADSL/ADSL2/ADSL2+...

    Most of my customers have ADSL/ADSL2/ADSL2+ connections. Some have fibre-optic cable connections, and a few have mobile-broadband connections.

    Whatever type the connection is I have generally...
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    Until recently I have had a lot of respect for...

    Until recently I have had a lot of respect for Kaspersky. But during the past two weeks I have cleaned up three customers' computers that had Kaspersky ISS yet each were infected with 8-66 rootkit...
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