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  1. Replies
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    First thing I checked. Most of the icons stay...

    First thing I checked. Most of the icons stay where they should - it's just a few icons (say 6 out of about 50 on the desktop) that want to wander around.

    Wish I could see a pattern to it: ...
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    Sorry if I didn't make myself clear - yes, I...

    Sorry if I didn't make myself clear - yes, I understood your suggestion, and it was sensible. What I meant was, asking the users a question like "How is it when AutoCAD isn't in use?" would provide...
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    Yes, but that's like asking an accounting to stop...

    Yes, but that's like asking an accounting to stop using Excel for a while - never happens. Good advice, but sometimes not practical. I am curious however about this term you used "block-busters"...
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    Thanks - I agree that AutoCAD is a pain to...

    Thanks - I agree that AutoCAD is a pain to support. Service/support agreements are crazy-expensive, and they just tell you it's Windows or something else when you call for help. Or tell you the...
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    File Explorer shuts down suddenly

    New computer with Win 10 - not an upgrade.

    Several new Win 10 computer users all have same complaint: File Explorer shuts down at random times, with no warnings error messages, etc.

    There are...
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    Icons won't stay put

    I have a client with a new Windows 10 desktop computer. (Not upgraded Win 10 installed at builder.)

    He complains frequently that a few icons on the desktop don't keep their position. He...
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    638

    Data files renamed / encrypted?

    I know it sounds like Ransomware of some kind. Colleague was called to a client's office to investigate her sudden inability to open her data files (Word, Excel and PDF files).

    He found her...
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    1,285

    Shared mailbox configuration

    Exchange 2010 / Outlook 2010
    Several users, each of which has their own primary email address, are also sharing a mailbox. When given full rights to the mailbox, it appears automagically in their...
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    ??

    Had to post this to subscribe to the thread - strange...
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    5,064

    Not sure how many people are having this problem,...

    Not sure how many people are having this problem, but I can't get the defintions to update, either on a WDO installation on CD or on USB key. WDO isn't smart enough to explain why: for example, if...
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    WDO update not working

    MS needs to add a few things to this product.
    I tried it, both on CD and on bootable USB key - neither would update the defintions.
    Error says, "0x80072f76 Couldn't install the definition updates"....
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    Win7 Screen behavior

    Driving my client nuts - fact is, it would drive me nuts too.

    Windows 7 system. After about 15 minutes of inactivity, the documents/programs all disappear that are opened, showing only the...
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