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    Thanks JoeP but I've decided to do a factory...

    Thanks JoeP but I've decided to do a factory default restore to fix the problem.
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    When opening the Program Files (x86) folder...

    When opening the Program Files (x86) folder Windows Explorer will stop responding. It will take about 3 to 4 minutes before the folder will open.

    I can open any other folders on the C: drive...
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    Yes but if you can't access the Microsoft...

    Yes but if you can't access the Microsoft website...you also can't get the updates!!
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    Just for future reference because I just finished...

    Just for future reference because I just finished repairing a computer which had the same problem.

    If you have access to Microsoft with another computer. Download and run the MSRT (malicious...
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    I installed "Service Pack 2" in Oct. 2009 and...

    I installed "Service Pack 2" in Oct. 2009 and never had any problems so if your PC is working OK ...don't worry about it. http://windowssecrets.com/forums/images/smilies/cheers.gif
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    Hi Rosemary, I would suggest to start your...

    Hi Rosemary,

    I would suggest to start your computer in Safe Mode with networking. Then download this program from the Microsoft website:...
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    http://windowssecrets.com/forums/images/smilies/sm...

    http://windowssecrets.com/forums/images/smilies/smile.gif Thanks....I also was having the same problem with those little red X in the help and support dialog box. I just never bothered trying to get...
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