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    That worked! Thank you.

    That worked! Thank you.
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    Repeating Update

    Every day since January 13th I get a notice that the "Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package (KB3119142)" has been successfully installed. Any idea what is going on?
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    The only way I could disable it was to reboot...

    The only way I could disable it was to reboot FIRST. Next time I ran Windows Update it showed no updates ever applied (due to the renaming of the Software Distribution folder, I assume) but once...
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    When I looked in Services, Windows Update status...

    When I looked in Services, Windows Update status is shown as Stopping. Its Startup Type is Automatic (Delayed Start).
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    I tried following this procedure on a laptop...

    I tried following this procedure on a laptop running Win 7 Home Premium 64-bit, running CMD as an administrator, and failed on the first step. When I issued the net stop wuauserv command, I got a...
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    SFCFIX cleared up the corruption.

    SFCFIX cleared up the corruption.
  7. Import Contacts Not Working, Outlook 2010

    I installed Outlook 2010 on a friend's laptop a few days ago, and set it up to connect to her Yahoo email account. I couldn't remember how to get the Contacts from her Yahoo account into Outlook, and...
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    When I checked the dependencies for Network...

    When I checked the dependencies for Network Location Awareness, there were 5 listed. One of them, TCP/IP Protocol Drive, wasn't in the Services list, though. Remote Procedure Call and Windows Event...
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    WLAN Autoconfig is Started and Automatic now, but...

    WLAN Autoconfig is Started and Automatic now, but Network Location Awareness wouldn't start, with the message "Windows could not start the Network Location Awareness service on Local Computer. Error...
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    All of the Services you listed were running,...

    All of the Services you listed were running, except for 3: Wired Autoconfig and WLAN Autoconfig are set to Manual, and Network Location Awareness is set to Automatic.
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    There were no entries under Device...

    There were no entries under Device Manager/View/Show hidden devices for Non-Plug and Play drivers.

    Here's the report on the SFC /Scannow run:

    Microsoft Windows [Version 6.3.9600]
    (c) 2013...
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    I did try it, no help.

    I did try it, no help.
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    Networking not working

    Got a friend with a less-than-year-old HP desktop. He asked me to take a look at it yesterday, and I found it couldn't establish a network connection via Ethernet. I looked at the Network and Sharing...
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    You're ignoring the fact that USB printers need...

    You're ignoring the fact that USB printers need to have most (if not all) of their software installed BEFORE you connect the USB cable.
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    Turned out to be "operator error." Apparently...

    Turned out to be "operator error." Apparently Open Office decided to upgrade itself, and the window she was getting asking for her name and password was the last step in the upgrade process. Nothing...
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    Since the problem is only with Open Office files,...

    Since the problem is only with Open Office files, I don't think it's anything like Crypto Locker. More likely some macro is now running that shouldn't be, or the default template for documents has...
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    Damage from Open Office file

    Just had a call from a friend who said she uses Open Office, and received an OO document file via email from a friend of hers. She opened the file, and now whenever she tries to open her OWN OO...
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    How To Get Faster Backup

    I decided to do a full backup of my Lenovo desktop yesterday, since I finally got my Toshiba USB 3 external hard drives working (had to get a powered USB 3 hub for them). Had 439 GB to backup, and...
  19. McAfee Live Safe disabled Malicious Website...

    McAfee Live Safe disabled Malicious Website Protection in my MBAM Pro.
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    That's my goal, I just want to have a "safety...

    That's my goal, I just want to have a "safety net" for the "server" before I go any further. For a one-time backup to an external hard drive, do you have a program you like?
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    This company hasn't got the financial resources...

    This company hasn't got the financial resources to move to new hardware or upgrade the software to a version that will run on newer versions of Windows. There are two "counter" PC's at which rentals...
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    I've got a retail MS Upgrade to take XP Home up...

    I've got a retail MS Upgrade to take XP Home up to XP Pro. XP Home can't backup to a network location, which is why I want to do the upgrade. But before that I want a "safety" backup of the existing...
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    Need Rock-Solid Backup Plan

    I've got a friend who works in an equipment rental business, which uses a rental agreement software package that can't run on anything newer than XP. A few months ago the main PC died, and to get...
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    [SOLVED] The OfficeJet they have IS set as the default...

    The OfficeJet they have IS set as the default printer, which is why I was puzzled about this. But the registry edit in the link you gave me solved the problem. Thanks for the help.
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    [SOLVED] How to Remove "Phantom" Printers

    Had a call from a friend this weekend, who was having problems with printing from his desktop PC. Went over yesterday to take a look, and found when he tries to print, the dialog box is defaulting to...
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