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    It might be a good idea to start a new thread to...

    It might be a good idea to start a new thread to be sure your question is seen. In the meantime....

    What have you checked and ruled out? Have you tried the suggestions in this thread, including...
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    Heh. Now you know why it wasn't my first...

    Heh. Now you know why it wasn't my first suggestion. It's not a quick and easy fix for those of us who have used Firefox and/or Thunderbird for years. It's time-consuming to create a new profile...
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    Thanks for coming back to let us know. I'm glad...

    Thanks for coming back to let us know. I'm glad to hear it worked for you. :D
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    Well, you could always try the solution I was...

    Well, you could always try the solution I was left with when I couldn't fix a Firefox problem I was having. I ended up creating a brand-new profile, not a reinstallation of the program but a new...
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    Have you explored the Mozillazine.org site for...

    Have you explored the Mozillazine.org site for possible answers? They have a forum and a pretty complete knowledge base. From there I note that one common source of such problems comes from,...
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    My business XP Pro -- yes, another case of how...

    My business XP Pro -- yes, another case of how prohibitively expensive and difficult it would be to replace the specialized software -- is on the ESR (Extended Support Release) channel for Firefox,...
  7. Thanks for my good laugh of the day, BATcher!

    Thanks for my good laugh of the day, BATcher!
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    Roland, Yes, I would start a new thread with...

    Roland,

    Yes, I would start a new thread with your question, so others will notice and respond to your specific question.

    I am unaware of any specific setting in Emsisoft that tells it to...
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    I've used AZZCardfile for years and like it a...

    I've used AZZCardfile for years and like it a lot. I name the "cards" using the word(s) I think I might use when looking for it so that when the program starts I just type the word(s) of what I'm...
  10. Thanks, Sudo. I'll keep that in mind going...

    Thanks, Sudo. I'll keep that in mind going forward. I have successfully used restore points before, but doing so in Safe Mode is something I hadn't thought of.

    Once OA crashed, my priority was...
  11. Your question has stuck with me. You meant the...

    Your question has stuck with me. You meant the Task Manager, Sysinternals Process Explorer, and the ilk? No, no requests for authorization as with other programs, just nothing happening or erroring...
  12. I was running it mostly in Learning Mode but had...

    I was running it mostly in Learning Mode but had it alert me -- I saw various programs flash by, one of which was one of the three I had stopped from auto-starting; others went by pretty fast while I...
  13. Well, I did my 4th OA install tonight. After...

    Well, I did my 4th OA install tonight. After further research on ixfxtray.exe, ixgxpers.com, and hkcmd.exe, I decided to go ahead and remove them from auto-starting. I even went ahead and...
  14. Is there any risk in excluding (exposing?) system...

    Is there any risk in excluding (exposing?) system hardware driver folders from firewall protection? Does it open a path of attack?

    I've asked the same question of the rep but am also interested...
  15. Thanks, Rui. I'll use their forum after this --...

    Thanks, Rui. I'll use their forum after this -- lesson learned. I guess I hadn't read enough posts to realize that other experts jumped in, other than a switch of reps sometimes when things were...
  16. I have given up -- on both OA and Emsisoft...

    I have given up -- on both OA and Emsisoft support, who didn't answer my questions and/or concerns that I listed. As with this forum, where I spend time wording my posts to be as clear as possible...
  17. Thanks, Sudo.

    Thanks, Sudo.
  18. QUESTION: Is disabling EMET 5 services with...

    QUESTION: Is disabling EMET 5 services with services.msc as good as uninstalling it re diagnostic purposes?

    I heard back from my once-daily Emsisoft "support" person -- not answering ANY of my...
  19. Thanks for your input, Sudo and Jerry -- my email...

    Thanks for your input, Sudo and Jerry -- my email checker was temporarily out of commission (operator error), so I didn't get the notification of your replies.

    Currently I'm getting one response...
  20. The clean boot process is definitely worth a...

    The clean boot process is definitely worth a shot, and I'll give it a go when I can dive in again.

    I find that dealing with computers going wonky is no longer exhilarating and a fun challenge...
  21. Well, another day down the tubes. Although I...

    Well, another day down the tubes. Although I have offered to send the Logs folder & other info. they normally ask for and that I managed -- with difficulty -- to save prior to the last uninstall of...
  22. Thanks, Sudo. I did actually see the C:\EEK...

    Thanks, Sudo. I did actually see the C:\EEK comment and commented on it above. :p

    I initially checked the BleepingComputer.com site; however, the services that errored out are clearly essential...
  23. Thanks, Sudo. If you're referring to the Startup...

    Thanks, Sudo. If you're referring to the Startup folder, those I've added are few, but yes, that is one thing I could try (when I'm ready for the next sparring match). Or were you referring to...
  24. Thanks, Sudo15. I just now finished bringing my...

    Thanks, Sudo15. I just now finished bringing my computer back up to speed following my 3rd clean install of OA (and now uninstall) -- this time with EMET stopped and disabled (rather than...
  25. Oh, I for sure will take it one step at a time! ...

    Oh, I for sure will take it one step at a time! And I mentioned Trusteer Rapport only as a possibility; if all else is working well, then I see little if any need for it.

    Just now finished a new...
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