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  1. Replies
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    Thank you. Will do. I am not at all keen go...

    Thank you. Will do.

    I am not at all keen go to Windows 10, as I am perfectly happy with it as it is. But may have to.
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    I thought I would report back. Two and a half...

    I thought I would report back. Two and a half months on, all is working well. I am still with Windows 8 but using Classic shell so it is ok to use.

    I had a problem when I downloaded the...
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    Curiously, I don't appear to have the Windows 10...

    Curiously, I don't appear to have the Windows 10 upgrade option - at least I don't have the icon at the bottom of the screen. I'm happy with that for now, but will I want to do it nest year when...
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    I thought that those people who have been...

    I thought that those people who have been advising me about this problem would like a follow up to the story.

    I got the laptop back yesterday (I was away so was not able to pick it up until then)....
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    Thanks for that. Sounds very useful so will...

    Thanks for that. Sounds very useful so will definitely implement when I get ASUS back.

    I've now done a backup of my old laptop using the Seagate DiscWizard as you recommended. Do I also need...
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    The problem happened when I tried to do a system...

    The problem happened when I tried to do a system restore to a restore point which was about a week old. First time I tried, it said it had failed. So I tried again, and ended up with the blue...
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    I think it may be useful to have it returned to...

    I think it may be useful to have it returned to ASUS. Having two laptops returned to them with the same fault in five weeks should (??) prompt them to investigate further. I now have a horrible...
  8. Replies
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    I will probably get back to you for more detailed...

    I will probably get back to you for more detailed instructions when I get the laptop back.
  9. Replies
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    I do try to avoid downloading anything that looks...

    I do try to avoid downloading anything that looks in the least dodgy. And I really don't visit strange sites (I think). The last thing I downloaded was the Trustee Endpoint Protection which online...
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    I don't have restore DVDs - the laptop does not...

    I don't have restore DVDs - the laptop does not have a CD/DVD drive. If I get it back in working order, I could presumably make a restore USB memory stick - might need advice for that.

    The...
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    I've checked the receipt I got today and it says...

    I've checked the receipt I got today and it says "under guarantee".

    This particular model was strongly recommended by Which, gets 4.2 out of 5 in Amazon with 44 reviewers. Does get two bad...
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    Thank you all for your advice. I'm afraid...

    Thank you all for your advice.

    I'm afraid impatience got the better of me - I have returned the laptop to the retailer and it will take a week to ten days to "repair".

    What I didn't say was...
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    Inaccessible boot device

    I have a five week old ASUS laptop which I upgraded to Windows 10 just after I bought it. Yesterday, it appeared to be slowing down so I tried to do a System Restore to a week old restore point. ...
  14. Story so far: I’ve run Autoruns from...

    Story so far:

    I’ve run Autoruns from Sysinternals
    I’ve run Fixit from http://support2.microsoft.com/mats/s...ws_performance
    I’ve run the decrapifier from http://pcdecrapifier.com/
    I’ve run...
  15. Hi all, Thank you all for your suggestions. ...

    Hi all,

    Thank you all for your suggestions. I'm trying to respond one by one.

    CE Scott - the only application running is my browser but there are loads of processes running (maybe 25?) -i have...
  16. Memory use is 1.36Gb. Computer memory is 4GB.

    Memory use is 1.36Gb. Computer memory is 4GB.
  17. Hi Sudo15, Than you for all the suggestions. ...

    Hi Sudo15,

    Than you for all the suggestions. I have run the decrapifier and the iobit programs, but don't think they have made any difference.

    I have tried to produce some objective...
  18. I've looked at the properties page and the only...

    I've looked at the properties page and the only thing I can find relating to speed is
    AMD with E-450 APU with Radeon(tm) HD graphics 1.65GHz

    It gives "Window Experience Rating" as 3.9.

    Should...
  19. I don't think Skype is the problem as I only...

    I don't think Skype is the problem as I only recently re-installed it, and the problem has been longstanding.

    It is not even easy to measure or quantify the speed. I opened a 48 page PDF document...
  20. I've run the Microsoft fix program. It allowed...

    I've run the Microsoft fix program. It allowed me to stop various programs running at startup but when I restarted, Skype appeared again even though it was supposed to be removed. Don't know about...
  21. I have tried CCleaner and it has not made any...

    I have tried CCleaner and it has not made any significant difference.
    Yes, I am relucant to start playing about with the Registry as I know very little about that part of the system.
    If I turn...
  22. I've done that but have no idea what I should...

    I've done that but have no idea what I should disable and what I should leave alone.

    Any help welcome
  23. Laptop slows down: Try running it without Internet connection?

    My laptop (HP Pavilions dm1), running on Windows 7, gets slower and slower, I assume because of all the secret software which sneaks in when I am connected to the internet. I can speed it up by...
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    No more crashes since - Carbonite running...

    No more crashes since - Carbonite running full-time. Weird!!!
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    Still no crashes though Carbonite still running....

    Still no crashes though Carbonite still running.

    I guess I now have to treat it as 'if it ain't broke, don't fx it' - at least for now......
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