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    Thanks. I have found a contacts folder where you...

    Thanks. I have found a contacts folder where you indicated, but it was empty, so presumably the contacts are stored somewhere else. I made a new csv file and put it in the empty contacts folder but...
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    Location of WLM contacts store.

    My windows live mail will no longer work so I have installed Incredimail, however, I cannot transfer my contacts list - I get the message that there are no contacts to import. I have looked for them...
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    In properties under IMAP there was an option...

    In properties under IMAP there was an option "store special folders on IMAP server - this was ticked. I unticked it and deleted some junk emails but they did not appear in the deleted items folder...
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    WLM v Thunderbird

    I use WLM with Windows 7 and recently my ISP changed from POP3 to IMAP and I had to delete my POP3 account and re-enter as IMAP. All was well except that deleted mail vanishes - it does not appear in...
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    Windows Live Mail – loss of folders.

    For about ten days I was unable to access my talk talk emails using the WLM client – OK on the Web – this turned out to be due to a TalkTalk failure. Eventually I was told by TT to re-install using...
  6. My email still does not work properly in that...

    My email still does not work properly in that although I now receive emails OK I get a screen asking me to enter email address and password, followed by a screen giving an error message, repeated...
  7. Thank you. Just before looking to see if there...

    Thank you. Just before looking to see if there had been a reply I tried WLM again - lo and behold, I was asked to enter my password again and immediately the emails came flooding in. The only...
  8. Windows Live Mail: can't receive or send emails

    I can no longer send or receive emails on my desktop, laptop and tablet computers using Windows Live Mail – I get error message id 0x800ccc19. I have re-entered the email address (@talktalk.net) and...
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    I followed the instructions and now the netbook...

    I followed the instructions and now the netbook is fine. Thanks
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    Thank you both. I have watched the video and...

    Thank you both. I have watched the video and copied the instructions and will "hopefully" do a full factory restore.
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    Re-formatting very slow HP Mini 210

    I have been given an HP Mini 210-1000 computer - 2 MB RAM and Windows 7 Starter edition. It is very very slow, about five minutes to boot-up and seven minutes to load/install updates to MS security...
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    Thanks - have printed out your advice and will...

    Thanks - have printed out your advice and will have a go.
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    Voice recognition

    I find Google Chrome’s voice recognition for entering website names fantastic. I would like to be able to similarly dictate notes on my tablet and desktop – is the software available for download as...
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    Hacked address book - scam

    I had an email today which purported to be from a friend. His email address was in the header and his correct name was at the bottom of the email text – I was not referred to by name. The text was...
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    I copy/paste the text I want into notepad, which...

    I copy/paste the text I want into notepad, which strips all formatting, then copy/paste into Word, where I edit as necessary
  16. Thread: Startup problem

    by mike21
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    1,809

    It sounded like the power supply fan, which is...

    It sounded like the power supply fan, which is normally very quiet - this time the noise was quiet obvious but still sounding like a fan, without any rattle or other noise. I do not know if the...
  17. Thread: Startup problem

    by mike21
    Replies
    9
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    1,809

    Startup problem

    Recently, when I switched on my Windows 7 desktop, the fan was noisy and after several minutes the screen was still blank. I pressed the button on the system box to switch off and then on again ten...
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    I swapped from Auto to G Dmt, re-booted the modem...

    I swapped from Auto to G Dmt, re-booted the modem and checked the speed. Download had dropped by about 100 Kbps and upload dropped from 590 to 490 Kbps. S/N ratio had gone up from 6 to 9 dB. I have...
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    Thank you. I now know that what I am getting is...

    Thank you. I now know that what I am getting is probably the optimum and will remain so, regardless of any new developments. Incidentally, my speed measurements are virtually the same regardless of...
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    I have had to carry out lots of tests for...

    I have had to carry out lots of tests for talktalk, including taking off the faceplate of the incoming socket and connecting the desktop computer directly into it with a very short cable via a...
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    Thank you. Downstream attenuation is given as...

    Thank you. Downstream attenuation is given as 56.5 kbps, which gives a line length of 4.1 km. Actual road length to the exchange is about 1.8 km. Using the kitz site adsl2+ is given as 3712 kbps and...
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    Improving Internet speed

    A question for someone in the UK. My ISP is TalkTalk and my internet speed is generally 2.8 Mbps, but sometimes, after a modem re-boot, it goes up to 3.0 Mbps – the speed is consistent between...
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    Thanks. I will try the suggestions next time I go...

    Thanks. I will try the suggestions next time I go to my daughter.
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    Thanks - I have copied those instructions and...

    Thanks - I have copied those instructions and hopefully the password problem can be solved - the other problem is that when the computer becomes usable after entering the Outlook password there is no...
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    Uninstalling a phantom program

    My daughter has installed MS Office – the latest “home” version on her Windows 8.0 computer, and apparently downloaded and installed Outlook as an add-on. She is now required to enter an Outlook...
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