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  1. Replies
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    It's working so I'm not going to mess with it!

    It's working so I'm not going to mess with it!
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    Thought I had already done that but tried it...

    Thought I had already done that but tried it again and it worked! THANK YOU for pursuing this with me.
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    MS FixIt troubleshooter did not find/solve...

    MS FixIt troubleshooter did not find/solve problem. usb drive and usb devices (e.g., printer) work fine in usb 2 port and in other machines, just not in usb 3 ports on y570. Got computer in...
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    When I go to the page and put in my model ideapad...

    When I go to the page and put in my model ideapad y570 it is not listed in any of the supported systems for each of the diagnostic tools -- only thinks and essentials are listed so not sure what to...
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    usb ports not working

    I have a Lenovo Y570 with one usb 2 port and two usb 3 ports. Last week the usb 3 ports stopped working. USB 2 still working fine. Cannot figure out what changed. Have tried uninstalling all usb...
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    I use lastpass and like it a lot. One thing I...

    I use lastpass and like it a lot. One thing I have wondered: Is it safer to use the autologin feature for sites rather than typing in my lastpass master password to login to a site? Would the...
  7. Bob, if the update shows up in Add/Remove...

    Bob, if the update shows up in Add/Remove Programs, try: Removing the update through Add/Remove -- Manually download but do not install the update -- Reboot in Safe Mode -- Install the update ...
  8. Thanks, Bob, and you are right. I don't have a...

    Thanks, Bob, and you are right. I don't have a virus, BUT I did until last night! I was finally able to remove the Win32/Aleuron.A virus and when I did the TDSS rootkit problem went away and the...
  9. Thanks Bob for your questions. Yes, I do or have...

    Thanks Bob for your questions. Yes, I do or have done all that is suggested in the MS article as well as the deep scan with Malwarebytes. Fortunately there are no corrupted files or other negative...
  10. If anyone else is actually interested in and...

    If anyone else is actually interested in and following this thread, I will let you know that I am now on my 4th MS tech (2 email and 2 phone) without resolution. The 4th tech told me that update...
  11. Thanks, but still no go. I am able to rename the...

    Thanks, but still no go. I am able to rename the CatRoot2 folder but it doesn't help the install.
  12. I tried both of your suggestions, but neither...

    I tried both of your suggestions, but neither worked. My problem is not that the update is repeatedly offered after being installed, but that it will not install. Error message says that "one or...
  13. OK, thanks. That would certainly be the easiest...

    OK, thanks. That would certainly be the easiest solution!
  14. I am on a network at work with 5 other people,...

    I am on a network at work with 5 other people, none of whom would want (or even know how!) to attack and compromise my system. If you are right, it would certainly save me a lot of hassle!
  15. Has anyone else had a problem installing this...

    Has anyone else had a problem installing this particular XP update -- #KB979683 -- or am I the only one?
  16. Thanks for the idea, but it didn't work. :-( ...

    Thanks for the idea, but it didn't work. :-( Still get the error message that one or more prerequisites required to install the update are missing, but no one seems to be able to figure out what...
  17. OK, thanks a lot.

    OK, thanks a lot.
  18. Thanks for your response, Joe. I tried all of...

    Thanks for your response, Joe.
    I tried all of the solutions indicated that I could, but without success. When I try to install the update manually I get a KB979683 Setup Error: "Setup cannot...
  19. Yes, it is copied in the initial post, but I'm...

    Yes, it is copied in the initial post, but I'm not sure what it means.
  20. I ran Avira's AntiVir, Housecall, Malwarebyte's...

    I ran Avira's AntiVir, Housecall, Malwarebyte's AntiMalware and Windows Defender. A few problems were found and fixed, but still cannot install the update.
  21. I am running XP Pro, SP3, with windows updates...

    I am running XP Pro, SP3, with windows updates set to automatic. I keep getting a message to download and then install Security Update for Windows XP (KB979683), but every time I try to do so it...
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