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  1. Chuck - Try making sure that hidden and system...

    Chuck - Try making sure that hidden and system files/folders are actually hidden.

    1, In an Explorer window, click on Folder and search options in the Organize menu.
    2. Select the View tab.
    3....
  2. That's what I thought, but there's still...

    That's what I thought, but there's still confusion whether or not an HP laserjet can be used. If the WOW support rep said "any HP printer" then that surely includes laserjets... but the OP says AARP...
  3. The OP says (post #3) that AARP (American...

    The OP says (post #3) that AARP (American Association of Retired Persons?) confirmed that he can't use an HP Laser printer. Hopefully the info from the WOW support rep is more accurate. It sounds...
  4. Post #11 gives info about right-clicking on the...

    Post #11 gives info about right-clicking on the duplicated folders and choosing 'Properties' to determine which are shortcuts or symbolic links.
  5. Have a look at post #11 in the following thread:...

    Have a look at post #11 in the following thread: Duplicate My Documents Listing

    Any help?
  6. Try Manage, download, backup, or restore Office...

    Try Manage, download, backup, or restore Office products.

    Hope this helps...
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    +1

    +1
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    Hi Twinkie... there's no need to apologise for...

    Hi Twinkie... there's no need to apologise for any delay in replying.

    OpenOffice v3.1.0 is a bit long in the tooth so an update to v4.1.1 would seem to be a good idea for you.

    Please bear in...
  9. Sorry to be a wet flannel but it doesn't look...

    Sorry to be a wet flannel but it doesn't look possible to change from an HP to a Brother printer. Reading up on the Wow! in different forums (including Linux forums) it appears that, although the...
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    You should be able to do it using Devcon. Have a...

    You should be able to do it using Devcon. Have a look at post #3 in this Why do we have to physically re-plug a USB drive to “read” it again? article.

    Uwe Sieber has also written a specific...
  11. cmptrgy - For info, I use Avast Free with...

    cmptrgy - For info, I use Avast Free with Malwarebytes Pro without any problems.
  12. I personally would call it a day... but if you're...

    I personally would call it a day... but if you're really set on cleaning the remaining registry entries of Apowersoft crud then the only option left that I can think of is manual editing.

    I say...
  13. Download the MSE installer stub...

    Download the MSE installer stub and run it... it'll automatically download the correct installer version for you based on your laptop's architecture.

    Hope this helps...
  14. movrshakr - Ccleaner's Registry tool is the only...

    movrshakr - Ccleaner's Registry tool is the only registry cleaner I would use, after making a backup (e.g. a Restore point).
  15. When I wrote: I was referring to the WDM...

    When I wrote:



    I was referring to the WDM Audio driver mapper (or Windows Driver Model Audio driver mapper), a virtual audio device, not your actual audio device. If you're not having any...
  16. movrshakr - Sorry, I had no idea you had replied....

    movrshakr - Sorry, I had no idea you had replied.

    Your attached TXT file shows that - amongst other entries - your Comodo Firewall still has many rules mentioning Apowersoft, but (IMHO, bizarrely)...
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    Sorry, I forgot to mention this. Have a look in...

    Sorry, I forgot to mention this. Have a look in Start > Settings >Control Panel > Scheduled Tasks for any recurring task(s) where the Next Run Time is set to midnight.

    You're definitely on XP? The...
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    Are you suspending scanning by Comodo AV and...

    Are you suspending scanning by Comodo AV and Malwarebytes before viewing the video?

    If you aren't suspending these 'on access' malware scanners before viewing the video then it's most likely these...
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    anothermikep - Have a look at the following...

    anothermikep - Have a look at the following screenshots:

    Folder list showing 2 My Documents (the 2nd of which includes the arrow overlay showing it's actually a shortcut):
    42669
    Click to enlarge...
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    Can you give a few more details? 1. What...

    Can you give a few more details?

    1. What version of OpenOffice did you download and install (the latest version from Apache OpenOffice is v4.1.1)?

    2. Do you still have the installer file you...
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    I've used WSUS Offline Update...

    I've used WSUS Offline Update for years now to keep all the Windows Updates and Service Packs (and Office updates and Service Packs, C++ Runtime Libraries and .NET Frameworks) in a folder that can be...
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    :) Update failed again, with slightly...

    :)

    Update failed again, with slightly different error:
    42644
    Click to enlarge

    Googled error and found nothing related to Windows 10 TP but lots of hits about failed updates to Windows 8.1.
    ...
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    You're not kidding... :) It's edged up to 21%...

    You're not kidding... :)

    It's edged up to 21% now with the disk continually thrashing away.
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    No security software installed and the only USB...

    No security software installed and the only USB accessory was a mouse, now disconnected. Now reached 19%... :)
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    Having another go at updating from 10041 to...

    Having another go at updating from 10041 to 10049. Stuck on 18% for the last hour even with no ethernet connection and wireless switch off. The disk activity light is on almost continually with only...
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