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  1. I had to change out the motherboard yesterday...

    I had to change out the motherboard yesterday which I had upgraded to windows 10 pro. The MB went bad and was under warranty. ASUS sent the new board and I installed. Then from the help menu,...
  2. I was finally contacted today and they fixed the...

    I was finally contacted today and they fixed the problem. They took over my computer and changed some startup items and ran some background run commands. It actually shuts down faster now.
  3. computer continues to run after windows 10 shutdown

    Does anyone know if Microsoft is addressing the shutdown problem when upgrading to windows 10? My computer continues to run after shutdown. I was on the MS community site and someone posted a...
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    followup

    When I enter windows 7 instead of windows 10 for os version the old Bluetooth shows up. It won't install. I get a wrong os version message.
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    I had already checked that out and updated the...

    I had already checked that out and updated the chipset and lan. Bluetooth is not listed anywhere. I thought I saw Bluetooth in their downloads about a year ago, but nothing is listed for the...
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    No bluetooth com port detected

    Upgraded to windows 10 went okay. But now every time I start the computer I get the message "There is no Bluetooth com port detected. Please ensure a Bluetooth com port is setup, then restart the...
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    No sound after installing windows 10

    Installed windows 10 and had no sound. I searched the internet and was told to uninstall sound driver through device manager. I then scanned for new hardware. It reloaded the driver and everything...
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    Custom Date Format

    I am trying to set a custom format for a long date. The current format under format cells shows the date as, Sunday, April 03, 2016. I would like the dates in the cells to show as Su, Apr 03, 16. Do...
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    Ads printing over emails

    I am in outlook.com and click on an email. I want to print the email. While viewing the email there are ads on the right side of the screen. When I print the email the current ad covers the text I am...
  10. I checked under more information and it said the...

    I checked under more information and it said the backup location could not be found. I am assuming this is the external drive. I selected this drive when windows asked where do you want to backup to....
  11. The requested operation cannot be performed on a file with a user-mapped section open

    I am trying to run windows backup in windows 7 pro using an external 5tb hard drive. I select the folders I want to backup and start the backup. I get the message-"The requested operation cannot be...
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    Windows 7 Backup

    I was trying to do a backup to an external drive with 2.6tb free space. My backup consisted of 366gb's of data. I unchecked the system image box for the windows 7 backup. I just wanted my data backed...
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    I disabled Bing first. The right click menu on...

    I disabled Bing first. The right click menu on Google has all options grayed out. Even the option to remove is grayed out. I don't have Kaspersky set to block internet changes. When I try to add...
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    Google listed as not available in IE11

    When I open a new tab in IE 11, the new tab opens with Bing. I went to manage add-ons and Google was listed as not available. I right clicked it and there was no option to enable it. I could disable...
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    Compatibility view settings

    When I go to t-mobile.com website using IE 11, the page doesn't display correctly. I add T-Mobile to compatibility view and I still have problems. Also, if I close out IE and reopen it the T-Mobile...
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    Line chart-changing x axis data

    I have a chart where the data points for the X axis start at .25 and go to .95. When I create the chart the X axis changes from 1 to 15 instead of plotting the exact data points. I tried to edit the...
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    Print images from web page

    I am using IE 11. When I try and print a web page, I just get text, no images. This also happens using google chrome and firefox. I checked print background, but that doesn't work. Any ideas?

    Mike
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    I get the following message when I try to print...

    I get the following message when I try to print in duplex mode, "There is a problem with the selected printer. You might need to reinstall the printer. Try again or use a different printer." I am...
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    Duplex printing in Outlook 2013

    Is there a way to duplex print an email in Outlook 2013? Currently if I have a 2-page email, I will print page 1 then put the page back into the printer and then print page 2. Outlook used to have...
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    Computer Starts to boot and turns off.

    My sons custom built 3-year old windows 7, 64 bit pro is starting to not boot. He turns it on and it starts to boot up and then just shuts down. We took it to Fry's and they could not find anything...
  21. Can't print full text and graphics from web pages

    I am using IE 11. When I go to a web page and click print preview, all I get is a picture on the top of the page and the web address at the bottom. The center of the page is blank. How can I fix...
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    View IP address in Outlook 2013

    I constantly get spam mail from "CheaperAutoCoverage <EMA3M@phoenix-71U.edu>". Each day I go to my webmail and mark it as spam and the next day I get an email again but 1 letter or number has been...
  23. Reinstall windows 7 pro does not delete current programs

    My son has fragments of programs on his laptop (Dell) along with programs he no longer uses. Instead of using control panel he just wants to reinstall windows and start clean.

    We rebooted the...
  24. It started working again. I decided to restart...

    It started working again. I decided to restart the computer and now everything works okay.

    Thanks
  25. Images Do Not Show Up In Emails-Outlook 2013

    I opened outlook 2013 today and all my emails were downloaded. When I clicked on them no images appeared. All these emails are in my safe sender list and I have never had this problem before.
    ...
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