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Multiple backups on disc, cloud drives and external HDD is good. relying on any one storage solution is a gamble. Uploading to a cloud drive (Skydrive, Google drive etc.) is a good backup to go along...

I see this problem all the time. It happens when I get a forwarded message and/or from an apple product. the fix has been to highlight the text, copy it, remove the formatting, deleting and then...