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  1. #1
    Star Lounger
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    duplicate emails (2007)

    I recently began using Outlook and use gmail. I subscribe to a list serve and have the messages filtered into a separate folder.. I am getting 3 or 4 copies of the same message. Is there any way to get one email message , instead of the multiple copies? Any suggestions would be helpful. Thanks

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: duplicate emails (2007)

    Is it possible that you have multiple rules operating on the same messages? This can occur if you move the message in one rule, but then do something else to the message with another rule: Outlook may retain a copy to work on and duplicate the message. To prevent that, at the end of the each rule that should be "the last" for a matching message, add "stop processing more rules" to protect the message from being processed by any subsequent rules.

  3. #3
    Star Lounger
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    Re: duplicate emails (2007)

    Thanks. Multiple rules operating on the same message was the problem. I appreciate the help.

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