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  1. #1
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    IE 7 pops a completely blank page (IE7)

    I use Vista Home Premium on a new HP. Frequently, IE7 puts up a completely blank page...no toolbars, no status bar and no 'red x' to close it. F 11 does nothing to it. It looks like I painted my entire screen white and I have to use the Task Manager to close it. What's even stranger is that it can happen from my desktop before I've even opened IE. I use Avast Virus, Spysweeper, SB S&D, Spyware Blaster, As-Aware and Windows Defender. Any thoughts? Thanks,

  2. #2
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    Re: IE 7 pops a completely blank page (IE7)

    Been running Vista since Beta 2 and have never seen anything like this.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
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    Re: IE 7 pops a completely blank page (IE7)

    If the above link is to a screen shot of what happens, I would say that it is a Yahoo issue.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  4. #4
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    Re: IE 7 pops a completely blank page (IE7)

    <P ID="edit" class=small>(Edited by DaveA on 25-Jun-07 18:34. added url code)</P>DaveA, don't think it's a Vista problem, I think it's a IE7 problem because a similar page happened on my old computer on XP SP2
    http://www.imageuploads.net/ims/pic.php?u=...5y&i=112202

  5. #5
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    Re: IE 7 pops a completely blank page (IE7)

    Thanks for your reply, DaveA. It happened again this morning as I was reading my mail and I hadn't opened a browser yet! I'm just glad it only frustrating and not fatal! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    http://www.imageuploads.net/ims/pic.php?u=...4tMj5y&i=127672
    Could I uninstall and reinstall IE7?

  6. #6
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    Re: IE 7 pops a completely blank page (IE7)

    It is not a IE 7 issue. You have been Hijacked, and there is code installed on your machine to do this. You are lucky, most of these "Hijack" pages are from sites that are NOT "G" rated.

    Have a look at <post:=546,226>post 546,226</post:> and others in Spyware - AntiVirus - Safe Computing about being Hijacked.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
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    Re: IE 7 pops a completely blank page (IE7)

    DaveA, Thanks for being so patient with me, please bear with me a little while longer. [img]/forums/images/smilies/smile.gif[/img]
    After several hours of scanning with Ad-Aware, SB S&D, SuperAntiSpyware, SpySweeper and CCleaner, Pest Patrol finally found 2 keys...

    Network1.Popups
    hkey_current_usersoftwaremicrosoftwindowscurrentve rsioninternet settingszonemapdomainsmedia-motor.net

    trojan.win32.dialer.hc
    hkey_current_usersoftwaremicrosoftwindowscurrentve rsioninternet settingszonemapdomainssgrunt.biz

    Of course, the trial version will not fix these. Should I 'regedit' and delete these keys? Should I make a 'Hijackthis' log (I've never done that)? If so, should I post it here, or on another forum (which one)?
    Thank You so much for all your help!
    (After the scan results, I'm inclined to let my 'SpySweeper' contract lapse and buy 'Pest Patrol'. [img]/forums/images/smilies/wink.gif[/img]

  8. #8
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    Re: IE 7 pops a completely blank page (IE7)

    They both look like they should go, but let see what others have to say.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
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    Re: IE 7 pops a completely blank page (IE7)

    I will await your reply, but unless you posted this to another forum, you are my only answer. <img src=/S/cooked.gif border=0 alt=cooked width=50 height=46>

  10. #10
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    Re: IE 7 pops a completely blank page (IE7)

    I think they should both go too.

    To be safe, go into regedit, go these items and Export them to a .reg file somewhere.
    Then delete them and try things out.

    You can always Import them back to the reg if necessary.
    BOB
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    Today it is called golf!

  11. #11
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    Re: IE 7 pops a completely blank page (IE7)

    Thanks for your input, viking33. I did as you suggested, but it didn't stop the blank page from popping up again. What can I try now? I generated a Hijackthis log. Should I post it? Where?

  12. #12
    Uranium Lounger viking33's Avatar
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    Re: IE 7 pops a completely blank page (IE7)

    If you have already generated a HiJackThis.log file, then check this website for locations that will analyze the log for you and hopefully give a solution.

    ANALYZE
    BOB
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    Today it is called golf!

  13. #13
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    Re: IE 7 pops a completely blank page (IE7)

    Here is a direct link to the analyzer that Bob's referenced site will lead: HiJackThis analyzer.

  14. #14
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    Re: IE 7 pops a completely blank page (IE7)

    Thanks to all of you for your help. I will see what they find, and let you know...

  15. #15
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    Re: IE 7 pops a completely blank page (IE7)

    Hi, Guys...Just a final update.
    After a month of HJT logs and such, we have found that it was a legitimate program, 'Magentic' by Incredimail, that was causing it......Uninstalled a couple of weeks ago and the 'white screen of frustration' never came back ! Thanks for your help!

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