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  1. #1
    2 Star Lounger
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    Outlook contact list not showing (2003)

    Hello -- We have a user who, when creating a new e-mail message, clicks the To: button in order to draw from her personal Contact list. The problem is that the Global Address List shows, but Outlook Contacts does not. Anyone know how to fix? We've gone through Contact options and E-mail Services to no avail. Thanks in advance for your help.

  2. #2
    Plutonium Lounger
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    Re: Outlook contact list not showing (2003)

    Try this:
    - Activate Contacts.
    - Right-click the Contacts title bar.
    - Select Properties from the popup menu.
    - Activate the 'Outlook Address Book' tab.
    - Tick the check box 'Show this folder as an e-mail Address Book'.
    - Click OK.

  3. #3
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    Re: Outlook contact list not showing (2003)

    Thanks for the suggestion, Hans. However, we did try this earlier and it didn't take care of the problem. Any idea what else it could be?

  4. #4
    Uranium Lounger
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    Re: Outlook contact list not showing (2003)

    Try moving the display order of the Contact List so it shows ahead of the GAL: open the address book dialog (Ctrl-Shift-[img]/forums/images/smilies/cool.gif[/img], select Tools, and select "Contacts" in the "Show this address book first" drop down. You may also want to put Contacts first in the "When sending mail, check names using these address lists in the following order:"
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