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  1. #1
    Silver Lounger t8ntlikly's Avatar
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    Shut Down Problem (XPP)

    A couple of weeks back I reformatted my HDD using the DVD's that I made when I bought this laptop. After doing that I am experiencing a shut down problem.
    This morning I went into msconfig and unchecked some programs that I didn't need to run at startup. I then closed all programs that were running and selected exit and reboot.
    Here is the time line: 06:53 Windows "Saving Settings" 07:05 Computer shut down, 07:06 Windows starting up, 07:09, computer fully started.
    As you can see it took 12 minutes to completely shut down. Yes this does the same thing when I fully shut down the computer.
    I don't know if this will help in figuring this out but here is the configuration:
    HP dv5375ze
    AMD Turion 64 Processor
    2GB Ram
    120GB HDD
    3 Internal USB Ports: #1-Logitech Wireless Mouse; #2-Western Digital 6GB Pocket Drive; #3-Kensington 7 port Powered USB Laptop adaptor.
    7 External (#3) USB ports connected to: #1- Maxtor 120GB External HDD, #2- HP Scanjet Scanner, #3- iPaq, #4 Saitek external USB Keyboard, #'s 5 & 6 Open, #7 LED laptop light.
    I have disconnected the external Kensington device and have seen no difference in the shutdown time.
    Wireless - OFF
    Wired LAN - On
    Power: 110
    No I have not taken the battery out while connected to see if that makes a difference.
    Any thoughts, suggestions?
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  2. #2
    Uranium Lounger
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    Re: Shut Down Problem (XPP)

    Defrag the HD ??? <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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    Silver Lounger t8ntlikly's Avatar
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    Re: Shut Down Problem (XPP)

    Yes the first things that I did after I re-installed everything were 1: defrag the HDD, 2: delete all the temp files, and 3: run a registry cleaner and then a registry defrag as well. Full system scan for viruses etc.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Uranium Lounger viking33's Avatar
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    Re: Shut Down Problem (XPP)

    John,
    I wonder if your pagefile is being cleared on shutdown? That can take some time to finish and contributes to a very slow shutdown.
    Check this reg key and change if necessary.
    -------------------------------------------
    Start Registry Editor and navigate to the following key:

    [HKLMSYSTEMCurrentControlSetControlSession ManagerMemory Management]

    Set ClearPageFileAtShutdown value to 0

    Or, using Group Policy Editor [for Windows XP Professional]

    Click Start, Run and type Secpol.msc
    Click Local Policies | Security Options
    In the right-pane, set Shutdown: Clear virtual memory pagefile to Disabled
    --------------------------------------------
    BOB
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    Uranium Lounger viking33's Avatar
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    Re: Shut Down Problem (XPP)

    If the above is OK, I would check the Event viewer to see if there are any obvious red or yellow flags indicated.
    BOB
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    Silver Lounger t8ntlikly's Avatar
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    Re: Shut Down Problem (XPP)

    Bob,
    Everything in the Group policy checks out ok. The Virtual Memory was set to 0
    The event viewer is a different story however. There are Warnings for Windef, disk and Browser. There are errors in the Service Control Manager. I have attached a screen shot of just a few of them.
    I right clicked on Service Control Manager / Properties and then the link to that error. Here is what it said "If you install Windows XP from an image that was created by using the Sysprep utility, you may experience the following behaviors on the computer: The performance of the computer is slow, or the computer appears to stop responding for 10 minutes..."
    There were also errors listed in the Office 12 area.
    This is not good!
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Uranium Lounger viking33's Avatar
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    Re: Shut Down Problem (XPP)

    John,
    Is SYSPREP the method you used to clone the CDs?
    You can ID it ( I think )

    Systems cloned with the Sysprep utility can experience specific problems. You can check the following to determine if a Windows 2000 / XP installation was created using Sysprep:

    Sysprep places the date and time the image was prepared for duplication in the key HKEY_LOCAL_MACHINESystemSetupCloneTag.
    Look in the HKEY_LOCAL_MACHINESystemSetup registry key for a cmdline that reads Setup -newsetup -mini. This places GUI-mode Setup in the Mini-wizard phase.
    Check for an HKEY_LOCAL_MACHINESystemSetupOemDuplicatorString value. This is added using an answer file (Sysprep.inf) for the Mini-Setup Wizard.
    Check for the existence of Setupcl.exe. This is the file that changes the Security IDs (SIDs) on the system. Look in the %SystemRoot%System32 folder for this file.
    BOB
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    Today it is called golf!

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    Re: Shut Down Problem (XPP)

    Bob,
    HP has a PC Recovery Disc Creator and that is what I ran.
    I have now uninstalled Windows Defender, and have run a checkdisk. Shut down time is now down to 7 minutes instead of 12.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Silver Lounger t8ntlikly's Avatar
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    Re: Shut Down Problem (XPP)

    Edited by HansV to shrink large screenshot

    Update!
    I removed Windows Defender, and ran a check disk. This morning, I also unshared the Family computer C Drive,
    then went into the Event Viewer and deleted the System Logs. I then rebooted and the time from click to restart to full start was less than 6 minutes, and when I looked at the event viewer again (See Attachment) I found no errors anywhere.
    I think that we are OK now.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  11. #11
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    Re: Shut Down Problem (XPP)

    Have you installed ALL of the Windows updates since you rebuilt the machine?

    This may be what is slowing things down, Windows Update is trying to check and or download files. I have found that the updates need to been done first.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Uranium Lounger viking33's Avatar
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    Re: Shut Down Problem (XPP)

    John,
    Six or seven minutes is certainly better but still not optimum.
    Check out Joe's link and Dave's suggestions for updates. I DO think you can still improve on these shutdown times.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  13. #13
    Silver Lounger t8ntlikly's Avatar
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    Re: Shut Down Problem (XPP)

    Dave and Bob,
    Yes the first thing I do after I get the OS in is to install all update availabe.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Re: Shut Down Problem (XPP)

    <P ID="edit" class=small>(Edited by DaveA on 05-Jul-07 19:51. )</P>What programs do you have installed that trying to get to the internet and check for updates including your laptop OEM?

    Do you have any "Mapped drives" as they need time to access and startup and shut down?


    Edit
    Please explain the following?
    "The Virtual Memory was set to 0"

    Do you mean that you have 0 size of a Virtual Memory, if so make one and let the OS handle the size.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  15. #15
    Silver Lounger t8ntlikly's Avatar
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    Re: Shut Down Problem (XPP)

    Dave,
    I am not sure if I totally understand your question but will give it my best guess. The only programs that I have turned on for auto update, are ZA, Microsoft, I even have the HP Auto updater off.
    As for virtual memory, that was a mistype. I was referring to the shutdown memory that Bob was talking about in his earlier reply. Sorry 'bout that.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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