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  1. #1
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    Open dialog box unable to preview (2007)

    I am working with a user who is unable to preview any documents from the Open dialog box. Any ideas why this would happen?
    egghead

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    Re: Open dialog box unable to preview (2007)

    No idea, really. Let the user try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

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    Re: Open dialog box unable to preview (2007)

    While the preview pane seems to work fine in Windows Explorer, it doesn't work (at least for me and many others) within any Office 2007 application. There are many articles regarding this particular problem on other forums, but I don't think that there is an answer yet. One post suggests that perhaps an Office patch "broke" this capability and a few others suggest that this is a known problem but MS has not yet come up with a solution.
    John
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    Re: Open dialog box unable to preview (2007)

    I must be searching using the incorrect terms or something. I haven't read anything about it. Do you have any links?

    Thank you.
    egghead

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    Re: Open dialog box unable to preview (2007)

    What is this user DEFAULT Printer, if it is a Generic on, then Preview will not work?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Open dialog box unable to preview (2007)

    Google "preview pane word 2007".
    John
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    Re: Open dialog box unable to preview (2007)

    What do you mean by a generic printer? The user has an HP as the default. Are there settings within the driver that affect preview?
    egghead

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    Re: Open dialog box unable to preview (2007)

    Dave,
    My default printer is an HP LaserJet 6P. As I said the preview pane works as advertised in Explorer but not within O2007.
    John
    A Child's Mind, Once Stretched by Imagination...
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    Re: Open dialog box unable to preview (2007)

    A little further research - have a look at this MS Newsgroup . Look at the "Word 2007 Document Preview Pane" thread. Seems that MS is aware of it but there seems to be no solution to date.
    John
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  10. #10
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    Re: Open dialog box unable to preview (2007)

    Sorry, I read that to be PRINT PREVIEW and the File Open Preview <img src=/S/blush.gif border=0 alt=blush width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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