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Thread: Outlook contact list (2003 SP 3)
2007-09-25, 23:15 #1
- Join Date
- Sep 2001
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Outlook contact list (2003 SP 3)
Am running Windows XP with Outlook 2003. Had to delete and re-install Office XP. Prior to doing this, I exported my pst file. After I re-imported the file, I noticed that I had 2 "contact" files in the drop-down menue at the address book icon. One of the files was empty, the second had all my contacts. The problem is that when I click on the address book icon, I get an error message that the address list associated with the contact cannot be opened. When I click "OK", the address book is opened and the word "contacts" is shown. If I click on this word, a drop-down menu appears with two address lists, both identified as "contacts" visible. if I choose the second one, all of my contacts are displayed and I can continue. However, it will not allow me to enter a new contact. Instead, I get an error message telling me to use the "contacts module" to enter a new contact. If I choose the first, the error message reappears.
Any thoughts or solutions would be appreciated.
2007-10-15, 14:44 #2
- Join Date
- Mar 2002
- Thanked 30 Times in 30 Posts
Re: Outlook contact list (2003 SP 3)
If you still haven't solved this problem, write down your account settings, then create a new e-mail profile in the Mail control panel. You can use the same .pst file as before.