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  1. #1
    3 Star Lounger
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    Outlook has corrupt email and crashes when opening (Outlook 2002 w/sp3)

    I have apparently a corrupt email that came to me. when I open outlook, I get the "windows has experienced a problem..." screen. I am unable to do anything with outlook. when I click to close the dialog box, Oulook shuts down. Any way to work around this?
    I have outlook to show the preview of the email. I was hoping I could change that setting and maybe delete it, but I can't do anything except close the microsoft dialog box.

    Anyone have an idea? I have several other emails I need in there.

    Thanks,

  2. #2
    Plutonium Lounger
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    Re: Outlook has corrupt email and crashes when opening (Outlook 2002 w/sp3

    Try this:
    - Select Start | Run...
    - Type or paste the following:
    <code>
    "C:Program FilesMicrosoft OfficeOffice10Outlook.exe" /NoPreview
    </code>
    - Press Enter or click OK.

    This will start Outlook with preview disabled.

  3. #3
    3 Star Lounger
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    Re: Outlook has corrupt email and crashes when opening (Outlook 2002 w/sp3

    that did it. I was able to open outlook and delete the email.

    thanks again for helping me out, HansV.

    Rick

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