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  1. #1
    3 Star Lounger
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    Screen Print Problems (XP/2003)

    When I am creating an instruction manual I often will take a “screen print” by pressing “Ctrl+PrintScreen” buttons.
    I will then go to an Excel sheet and paste it in (usually as a bitmap). Then I re-size and position it where I need it.
    This usually works fine for several times, however occasionally when I paste the picture the results are
    four small circles in a tight square pattern.
    These circles are size handles and when dragged open the results is a blank square.
    The only way to get it to work properly again is to close out Excel and restart it.

    Why does this happen and are there any ways of preventing it from occurring.
    Richard Spring

  2. #2
    Plutonium Lounger
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    Re: Screen Print Problems (XP/2003)

    I don't know what causes this. You don't have to hold down Ctrl, by the way:

    PrintScreen = copy image of entire screen to clipboard.
    Alt+PrintScreen = copy image of foreground window to clipboard.

    You might try using a screen capture utility such as FastStone Screen Capture, but I have no idea whether this will prevent the problem.

  3. #3
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    Re: Screen Print Problems (XP/2003)

    Thanks Hans, I know about the Alt+PrintScreen, but had not seen the FastStone Screen Capture before.
    I will try it to see what it offers.

    I think the reason for the original problem, now that I think about it, maybe related to a "Out of Virtual Memory"
    warning I keep getting. I think I am stressing the limits of my current machine.
    Richard Spring

  4. #4
    Plutonium Lounger
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    Re: Screen Print Problems (XP/2003)

    If you have Windows XP and Office 2003, you should have at least 1 GB of RAM, and virtual memory should be set to somewhere between 1.5 and 4.5 GB.

    See How to set performance options in Windows XP

  5. #5
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    Re: Screen Print Problems (XP/2003)

    I have 512 MB of RAM, which is probably a good reason I am having problems.
    It is a company machine and probable will not be able to increase the RAM.
    I will read the "How to...." to see if there is some adjustments I can make.

    Thank you for your assistance.
    Richard Spring

  6. #6
    Plutonium Lounger
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    Re: Screen Print Problems (XP/2003)

    Make sure virtual memory is set to between 1.5 and 4.5 times your physical RAM, so between 768 MB and 2560 MB.

    In general, it helps to have few applications open, but that may not be realistic if you're creating an instruction manual with screenshots.

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