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  1. #1
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    Word Options Grayed Out (Office 2007)

    I just received Office 2007 on one of my work computers. I can change the options (e.g., default file location) on all applications except Word. They are grayed out.

    I am an administrator on this computer. Our tech support people are stumped.

    Any ideas of what we can check??

    Thanks!

    Nancy

  2. #2
    Plutonium Lounger
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    Re: Word Options Grayed Out (Office 2007)

    What happens if you select Start | Run... (in Windows), type
    <code>
    winword /a
    </code>
    and press Enter? Can you set options in the "bare bones" version of Word that appears?

  3. #3
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    Re: Word Options Grayed Out (Office 2007)

    Yes, I can!

    Why would that be different?

    Nancy

  4. #4
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    Re: Word Options Grayed Out (Office 2007)

    The /a switch makes Word load without any customizations.

    See Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post> for more things to investigate. It was written for pre-2007 versions of Word, so some things will be different, but the general idea should still be valid. (Note: the normal template in Word 2007 is named normal.dotm instead of normal.dot).

    MSKB article How to reset user options and registry settings in Word may be useful too.

  5. #5
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    Re: Word Options Grayed Out (Office 2007)

    Thanks, Hans. I'll send your suggestions on to our tech people.

    Nancy

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