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  1. #1
    Star Lounger
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    Window Mail (Vista Home Premium)

    I have received a email that was sent to me with an error in it and now I can not delete it or send it to my junk email. The error reads "Message could not be displayed
    Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again." I have plenty of memory and disk space. This is the only email that has had a problem. What can I do to get rid of it?

  2. #2
    Plutonium Lounger
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    Re: Window Mail (Vista Home Premium)

    You might try WMUtil - "WMUtil is a small utility to allow users to compact and repair the Windows Mail database in Windows Vista" (free).

  3. #3
    Star Lounger
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    Re: Window Mail (Vista Home Premium)

    I downloaded the WMUTIL and ran it but I still can not get rid of the email message. Any other thoughts?

  4. #4
    Plutonium Lounger
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    Re: Window Mail (Vista Home Premium)

    See Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista. Try the methods described under "Workaround" - they also apply if a message is stuck in the Inbox.
    Please be careful when working through the steps!

  5. #5
    Star Lounger
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    Re: Window Mail (Vista Home Premium)

    The email isn't stuck in my outbox. It is stuck in my in box. So how will that help me?

  6. #6
    Plutonium Lounger
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    Re: Window Mail (Vista Home Premium)

    As I noted in my previous reply, the methods described in the MSKB article also work for messages stuck in your Inbox.

  7. #7
    Star Lounger
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    Re: Window Mail (Vista Home Premium)

    Success!! I downloaded the 941090 package and it fixed my problem. I was able to take the e-mail that was stuck and send it to my junk mail and got rid of it. Thank you for your help. You guys are the best in solving any problems that I have and you do it quickly.

    Thanks again
    Ken

  8. #8
    Plutonium Lounger
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    Re: Window Mail (Vista Home Premium)

    I'm glad to hear that it worked!

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